Room Attendant

Prism Hotels Tucson , AZ 85701

Posted 1 week ago

We are looking for a Room Attendant to join our team and provide excellent customer service to our hotel guests. Room attendant responsibilities include changing towels, making beds and cleaning bathrooms. You will also address clients queries and make sure our rooms are fully-stocked, clean and inviting at all times. If youre interesting in kickstarting your career in the hotel industry, wed like to meet you. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.

Responsibilities

  • Change bed linen and make beds
  • Replace used towels
  • Sweep and mop floors
  • Vacuum carpets
  • Dust furniture
  • Replenish bath care products (e.g. soap and shampoo)
  • Restock beverages and food items in the mini-bar
  • Clean public areas, like corridors
  • Report any technical issues and maintenance needs
  • Address guests queries (e.g. on additional services)
  • Help guests retrieve lost items
  • Ensure all assigned rooms are clean and tidy by the end of the shift
  • Follow hotel security guidelines

Requirements

  • Work experience as a Room Attendant or Maid
  • Experience with industrial cleaning equipment and products
  • Good physical health and stamina
  • Flexibility to work in shifts
  • Ability to work with little or no supervision while meeting high-performance standards
  • Excellent organization skills
  • Ability to follow instructions
  • High school diploma is a plus
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Room Attendant

Loews Hotels

Posted 1 week ago

VIEW JOBS 4/12/2019 12:00:00 AM 2019-07-11T00:00 Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses. Job Specific * Reports to work as scheduled, in proper uniform, in accordance with the company's personal appearance standards * Cleans and sanitizes all assigned rooms and bathrooms * Follows the designated sequence of room assignments * Cleans guestroom windows to hotel standards * Replaces all amenities and linens according to hotel standards * Keeps cart and linen closets clean and orderly * Reports irregularities such as hot-plates, pets, suspicious persons and behavior, unusual items, and activities to Supervisor * Notifies Supervisors of discrepancies such as vacant rooms, etc. * Turns in lost and found items as per hotel standards * Reports items of value left unsecured in hallways and guestrooms * Cleans assigned rooms within shift time requirements, passing all inspections * Removes Room Service trays from rooms and places in on floor by room entrance * Replaces burned out light bulbs according to hotel standards * Assists in preparation and deep cleaning of VIP rooms * Cleans spots on walls * Cleans spots on carpets * Completes special cleaning projects * Refills cleaning bottles with chemicals according to department guidelines * Applies excellent guest relations skills when interacting with guests * Interacts with guests in a friendly and professional manner * Anticipates guest needs, demonstrating sensitivity and responsiveness, ensuring complete guest satisfaction and repeat business * Familiar/knowledgeable about the hotel and able to explain the locations and operating hours of hotel facilities * Satisfies guest requests for information and services * Demonstrates a friendly attitude to co-workers and all other hotel staff * Treats guests and other employees with courtesy and respect * Consistently maintains a positive attitude that ensures the best guest experience * Gives recognition to repeat guests * Follows procedures when entering guest rooms, always keeping the guest's need for privacy in mind * Handles all guest complaints according to Star Service Standards, notifies Manager of actions taken * Adheres to OSHA regulations and hotel policies and procedures regarding emergencies, safe work practices, and wearing of protective gear as necessary * Adheres to OSHA regulations and hotel cleaning policies and procedures to ensure professional appearance of hotel * Thorough knowledge of proper cleaning methods for various surfaces * Uses proper chemicals when cleaning as described by the department's procedures * Thorough knowledge of proper carpet and upholstery care policies and procedures * Adheres to established cleaning schedules and methods to extend life of carpet and professional appearance of hotel * Performs all duties in a timely and professional manner * Performs a visual inspection before leaving any areas * Follows procedures for issuance and return of room keys, prioritizing of rooms, record-keeping, and status updates * Demonstrates working knowledge and team effort in accomplishing additional projects as assigned * Observes hotel telephone etiquette, message, and call handling procedures * Reads departmental log book and bulletin board on a daily basis * Observes guidelines for using and maintaining all pertinent equipment * Complies with all specific HOSTAR policies and procedures * Follows policies and procedures in preparing for and performing turndown service * Attends all department meetings as scheduled * Maintains assigned closets and employee areas in accordance with established policies and procedures * Demonstrates ability to provide coverage in related departments as directed * Special projects and duties as assigned General * Promotes and applies teamwork skills at all times * Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance * Is polite, friendly, and helpful to guests, management and fellow employees * Executes emergency procedures in accordance with hotel standards * Complies with required safety regulations and procedures * Attends appropriate hotel meetings and training sessions * Maintains cleanliness and excellent condition of equipment and work area * Complies with hotel standards, policies and rules * Recycles whenever possible * Remains current with hotel information and changes * Complies with hotel uniform and grooming standards Qualifications * Service orientation * Able to work as part of a dynamic quality-driven team * Basic English language skills * Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift * Able to work a flexible schedule, including weekends and holidays Loews Hotels Tucson AZ

Room Attendant

Prism Hotels