Room Attendant

Onix Group Glen Mills , PA 19342

Posted 3 months ago

General Summary

Responsible for helping to achieve ongoing guest satisfaction by maintaining cleanliness and sanitation of guest rooms including, reporting room status discrepancies and maintenance problems to supervisor.

Principal Duties and Responsibilities:

  • Clean rooms/suites as assigned by Director/Supervisor.

  • Responsible for any assigned keys.

  • Vacuum and sweep carpets and floor.

  • Dust and vacuum furniture.

  • Dust and clean room decorations, appliances and structural surfaces.

  • Change linen and make beds.

  • Clean showers, tubs, sinks and bathroom items.

  • Remove used guest amenities and supplies, and replenish as necessary per specific brand standards.

  • Replace room literature and other items as directed by Director/Supervisor per specific brand standards.

  • Empty wastebaskets and replace wastebasket liner.

  • Inspect rooms for safety hazards and for the operating condition of equipment.

  • Check for damaged or soiled linens, replace as necessary.

  • Report all lost and found articles and maintenance issues to a supervisor.

  • Report all "Do Not Disturb" and "Refused Services" to supervisor.

  • Maintain storage rooms and stock carts.

  • Transfer dirty linen from housekeeping cart into laundry cart.

  • Provide information to guests about hotel services, facilities and other amenities.

  • Respond to requests from guests for assistance and information about the local area.

  • Prepare rooms for guest arrival and respond to special requests from guests.

  • Check with supervisor upon completion of room assignments, before leaving for the day.

  • Assist with preventive cleaning programs as assigned.

  • Adhere to all fire, safety and security procedures according to company policies.

  • Perform additional assignments as required.

Job Requirements:

  • One year previous housekeeping experience preferred.

  • Must be able to bend, kneel, lift, push, carry and pull up to 50 lbs.

  • Requires reaching overhead, climbing, crouching, and twisting.

  • Must be detail oriented.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Breakfast Attendant

Concord Hospitality

Posted 2 months ago

VIEW JOBS 9/26/2019 12:00:00 AM 2019-12-25T00:00 Now Hiring: Breakfast Attendant We are looking for people that have a passion to serve others! Working at our morning breakfast means you are many times the first greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution – FREE MONEY! Complimentary Hotel Room Night Program – Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs – take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: As a Breakfast Attendant you have the responsible to give our guests the best hospitality experience they can have by: Maintaining a clean dining room, service area and food and beverage hallways* (depending hotel design) Provide professional, competent, and prompt service with attention to guest needs Arrive to work in uniform with a smile and "Can-do" attitude Restock food and supplies as needed to ensure consistent service Continuous cleaning of area to provide all guests the same experience regardless of their breakfast arrival Be knowledgeable on the general area and engage in conversation with guests on plans for the day. Be a source of information on area needs such as grocery shopping, post office, highways and entertainment Communicate to management any guest concerns that need to be addressed Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest – having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. We have a strong culture of diversity and inclusion recognizing everyone is welcome at Concord supported by a focus on personal wellness and on sustainability to leave the world a better place, and lastly pride in serving our communities where we work and live. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer. Concord Hospitality Glen Mills PA

Room Attendant

Onix Group