Room Attendant

New Castle Hotels LLC Charleston , SC 29402

Posted 3 months ago

Room Attendant

Do you like to take care of others and make them happy? Do you like the feeling you get when you see the results of your efforts shining, with everything perfect and in its place? Then you will be very happy working in housekeeping where a team of friendly hard working room attendants and housepersons present each guest with a piece of "home". Guests come to hotels looking for a clean room and a good night's sleep -- you are key in making that happen. In the role of Room Attendant you will:

  • Be Meticulous -- maintain clean and attractive guestrooms, i.e. make beds, change linens, clean, dust, polish and vacuum to make sure our rooms meet or exceed hotel/franchise standards.

  • Focus on Details -- ensure windows are shining, towels are folded correctly, supplies are restocked, closets are neat and clean with the right amount of hangers, etc. -- precision is key!

  • Be Organized -- ensure your housekeeping closet and cart area ready to go!

  • Be a Team Player -- help your coworkers by pitching, training new staff, participating in department events.

  • Be a Housekeeping Ambassador -- Share a warm greeting and a smile with all the guests you encounter (and hopefully they will smile and say hello right back).

  • Be a Safety & Security Agent -- follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed.

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Report accidents, injuries and unsafe conditions * Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs. * Develop and maintain positive working relationship and support the team to achieve our goals * Attend required training and meetings * All other duties as assigned, planned or un-planned Knowledge / Skills / Abilities (KSA) To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. 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Room Attendant

New Castle Hotels LLC