Room Attendant

Hilton Worldwide Amsterdam , NY 12010

Posted 1 week ago

A Room Attendant with Waldorf Astoria Hotels & Resorts is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.

What will I be doing?

As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Room Attendant would also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Clean guest bedrooms and bathrooms

  • Vacuum rooms and corridors

  • Change and replenish bed linen, towels and guest amenities in line with company guidelines

  • Undertake regular deep cleaning tasks

  • Restock and maintain trolley on daily basis

  • Be environmentally aware

  • Dispose of waste accordingly

  • Manage guest requests in a timely and efficient manner

  • Comply with hotel security, fire regulations and all health and safety legislation

  • Carry out lost property procedures

  • Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Room Attendant serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude

  • Good communication skills

  • Committed to delivering high levels of customer service

  • Eye for detail

  • Excellent grooming standards

  • Ability to work on their own or in teams

  • Good knowledge of the English language (spoken)

  • Candidate must be in the possession of a valid residence and working permit for the Netherlands

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Hotel experience

  • Experience in a similar position

  • Good knowledge of the Dutch language (spoken)

What will it be like to work for Waldorf Astoria Amsterdam

Waldorf Astoria Amsterdam opened in May 2014. You are a part of a young dynamic team and working at one of the top luxury hotels in Amsterdam. As Waldorf Astoria Hotels & Resorts is a part of the Hilton Worldwide Hotel Group lovely benefits will apply, like discount on hotel rooms and Food and Beverage.

Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates a singular experience. If you understand the value personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may be just the new colleague we are looking for.

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement.

As an employee you will become a member of the GO Hilton programme, which provides reduced room rates in all our hotels WORLDWIDE, which means you can choose out of over 4,000 properties in more than 100 countries and all this not only for yourself but off course to share with your friends and family as well. Not only will you receive discount on room rates but also 50% off on Food & Beverage.

In addition you will be entitled to discounts on products and services offered by Hilton Worldwide and its partners, for example Guerlain and Avis.

We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands. The magnitude of this company leads to numerous career opportunities worldwide. The company also manages the world-class guest reward program Hilton HHonors.


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