Rooftop Amenity Man

Firstservice Residential West Palm Beach , FL 33409

Posted 2 weeks ago

Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you may be a good fit for FirstService Residential, North America's foremost property management firm. We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, we think you should get to know us.

Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you may be a good fit for FirstService Residential, North America's foremost property management firm. We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, we think you should get to know us.

POSITION SUMMARY:

The pool attendant is responsible to oversee the pool area, make safety announcements and maintain an inventory of all poolside equipment to be available for guest use at all times. Experienced in the Hospitality Industry, Serves residents by providing information and services.

POSITION RESPONSIBILITIES:

  • Oversees pool area (adult/children) and make safety announcements.

  • Assists with set up and breakdown for poolside activities as needed.

  • Must be able to submit and report incidents to the appropriate manager.

  • Must be service oriented.

  • Picks up debris from the pool and possess basic cleaning skills.

  • Checks sports equipment (ping pong, golf, shuffleboard and others) to make sure they are in order for guest to use.

  • Reports broken sports equipment to manager so that replacement equipment can be ordered.

  • Must have the ability to work as a team member.

  • Must be accessible to and approachable with residents/guests.

  • Must be familiar with the Safety and Environmental Protection Policy and carry out the policies and procedures appropriate for his/her position.

  • Follows safety procedures and maintains a safe work environment.

OPERATING SKILLS, KNOWLEDGE & ABILITIES:

Education/Training:

  • High school diploma or equivalency preferred.

  • Completion of College level courses in Hospitality is strongly desirable.

Experience/Knowledge:

  • Two (2) or more years experience in the Hospitality Industry.

  • Effective written and verbal communication skills;

  • Multiple language fluency is desirable.

Strong customer service, communication and interpersonal skills required.

Special Requirements:

  • Ability to lift 30 -- 50 lbs;

Work in an upright standing position for long periods of time;Walk and climb stairs; Handle, finger, grasp and feel objects and equipment;Reach with hands and arms.

  • Communicate, receive and exchange ideas and information by means of the spoken and written word.

  • Ability to quickly and easily navigate the property/building as required to meet the job functions.

  • Ability to respond to emergencies in a timely manner.

  • Ability to work flexible hours and weekends.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Hotel Valet Gsa Evening Shift Residence Inn West Palm Ho1567d1

Towne Park Ltd.

Posted 3 days ago

VIEW JOBS 3/22/2019 12:00:00 AM 2019-06-20T00:00 Driven To Serve® and Ready to Succeed! Working with Towne Park offers a variety of employment opportunities for your unique career plan! Whether you're a part-timer, careerist or adventurer, Towne Park gives you the tools to learn and grow. With business in 50+ national markets, there's no limit to where Towne Park might take you! No matter what you're looking for, Towne Park provides a winning environment working alongside the brightest and friendliest colleagues around. Whether it's team events, giving back to the communities where we live and work, or celebrating a Towne Park win, you'll find a fun and welcoming work experience! JOB SUMMARY The Guest Service Associate is responsible for providing exceptional customer service to guests or patients in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for driving, parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests in and out of their vehicle during arrival and departure. DUTIES AND RESPONSIBILITIES Guest Service * Maintains pleasant, friendly and professional demeanor with all customer, co-workers, and clients * Acknowledges and greets customer within five feet with a professional and friendly demeanor * Uses guest last names during interactions * Uses salutation of the day and welcomes guests to the location * Practices proper Towne Park phone etiquette * Posts up in designated areas when not completing tasks * Runs at top speed to park and retrieve vehicles and drives slowly and cautiously * Assists guests with bell services and luggage storage as needed (when applicable) * Opens all vehicle and property doors for guests * Assists customers with directions, taxis, reservations and other inquiries * Provides customers with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area * Delivers messages, items and/or guest amenities as requested * Transport guests to appropriate places that are approved by the location (when applicable) * Explains parking rates and retrieval procedures to guests upon arrival Systems and Standards * Completes all tasks in a timely manner as instructed by the Account Manager * Treats guests and associates with courtesy, respect and dignity * Follows all appearance standards as set forth by Towne Park, including complete approved pressed uniform * Follows all attendance standards as set forth by Towne Park, as required by the scheduling which may vary according to the needs of the location * Executes all terms and conditions as set forth in the Towne Park Associate Handbook and other policies and procedures * Maintains clean, neat work environment including all surrounding areas of ramp, valet desk, wheel chairs, parking area, bell carts, bell closet, trash receptacles and ash urns * Consistently completes location on all key tags after parking vehicle * Calculates and collects revenue for vehicles when needed Safety and Risk Management * Follows site specific safety and security procedures * Practices preventative safety procedures as set forth by Towne Park, including safe lifting techniques * Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys * Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system * Reports all accidents and incidents observed on shift to Guest Service Coordinator or Account Manager immediately * Uses only equipment trained to use and operates all equipment in a safe manner * Immediately secures all keys on belt clip or in a locked key box * Reports all potential hazards and safety concerns to Account Manager KNOWLEDGE, SKILLS AND ABILITIES * Ability to read and write standard English language * Ability to read and comprehend simple instructions, short correspondence and memos * Ability to write simple correspondence * Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization * Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money * Ability to understand 24 hour and military time systems * Ability to understand rates applicable to time passed QUALIFICATIONS * High school diploma or general education degree (GED); OR one (1) month related experience and/or training; OR equivalent combination of education and experience * Ability to operate a manual transmission is highly desirable * Perform parallel parking * Must have and maintain a valid drivers license and clean driving record * For insurance purposes, must be at least 18 years of age and be able to pass a criminal background and drug screen * Must complete the Wheelchair Safety Training course provided by Towne Park * If providing shuttle services, may be subject to additional requirements PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The associate is regularly required to run; stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. * Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. * Must be able to lift and/or move up to 50 pounds frequently and up to 75 pounds occasionally. Must be able to push and pull 75 pounds frequently and 100 pounds occasionally. * Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distances * Working flexible schedules and extended hours are sometimes required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description. I have read and understand the above job description. I acknowledge that all items are essential to the job. I understand what the job demands and I agree that I am able to perform the essential functions of the job, with or without reasonable accommodations. ____________________________________ ___________________________________ ________________ Associate Signature Associate Name (Printed) Date Towne Park Ltd. West Palm Beach FL

Rooftop Amenity Man

Firstservice Residential