Roofing Advisor

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Job Type

Full-time

Description

Northpoint Roofing Systems, a renowned roofing company known for its commitment to excellence, customer satisfaction and ranked 653 on the prestigious Inc. 5000 list along with a 26th position in the competitive construction sector is looking for Roofing Advisors for our Chattanooga office.

Our Roofing Advisors are committed company employees, responsible for selling a roofing system tailored to the customer's needs through either retail or insurance sales process. Other responsibilities include timely sales lead follow-up and building and fostering a network of referrals. Roofing Advisors will be provided a weekly supply of sales leads!

Responsibilities

• Understand the basic sales process for both retail and insurance roofing sales and be able to discern when either type of sale is appropriate for a particular customer

• Ability to develop sales skills in retail or insurance sales if lacking significant experience in one or the other

• Willingness to participate in weekly and daily training to improve sales skills

• Discipline to manage leads within the company CRM software daily

• Comfortable and supportive of a team environment where Roofing Advisors act as professionals and share information, data, and market observations within the team

• Develop relationships with customers; manage difficult customer situations; respond to requests for assistance in a timely manner

• Represent the Company in a professional and courteous manner when interacting with customers, adjusters, vendors and other members of the public

• Establish and maintain relationships with new and existing customers through email, telephone, in person meetings and industry events

• Document all sales activity in database with a high degree of accuracy and correctness

• Use marketing tools and data to maximize sales efficiency and effectiveness

• Maintain up-to-date calendar, be timely to appointments and responsive to customers and co-workers

• Payment collection

• Attend department meetings, keep current on sales information, products and industry trends

• Train other sales representatives

• Meet or exceed sales targets

Requirements

• High school diploma or equivalent

• At least 2 years of sales experience in roofing; experience in both retail and insurance roofing sales preferred

• Comfortable working with technology; iPad based CRM, email, basic computer skills

• Ability to incorporate weekly and daily training into their sales schedule

• Ability to travel; must have a valid driver's license with clean driving record

• Excellent communication skills; good listener

• Effective and professional presentation skills

• Self-motivated; sales driven and a team player

• Ability to overcome objections and perform within a short sales cycle

• Familiarity with building codes, laws, and regulations

• Ability to safely climb stairs, set and climb a ladder/roof

• Familiarity with tablets, Apple iPads (iPadOS)

• Familiarity with Microsoft Office (Word, Excel, PowerPoint, Outlook)

Benefits

• Company vehicle and fuel card

• Medical, dental and vision insurance

• Prescription benefits

• Life insurance

• Disability benefits

• Paid Time Off

• Casual dress code