Roadside Assistance Technician

Summary/Objective

The Roadside Assistance Technician operates a service vehicle (tow truck wheel lift or light service truck) and responds to dispatched roadside assistance calls that require a tow, jump start, lock- out, fuel replenishment, tire change and other minor mechanical assistance.

Essential Functions

• Receives service calls from dispatch department and drives to the location to assess service required.

• Attempts to resolve service required by performing jump starts, gas replenishment, and changing flat tires.

• Tow vehicles to repair facility when required.

• Practices safety/security requirements and procedures

• Communicates with dispatch department throughout call in order to monitor progress

• Prepares daily reports on services rendered. Completes a vehicle and equipment checklist daily.

• Cooperates and assists other personnel in the repair and prepping of vehicles

• Understands, keeps abreast of, and complies with federal, state, and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.

• Maintains a clean and safe work area

• Operates all tools and equipment in a safe manner

• Attends pertinent training on request

• Other duties as assigned

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.