The Telehealth Nurse serves as an integral part of VHA's Telehealth Services, which was established to support the development of new models of care in VA using leading edge health information technologies to address pressing health needs of Veterans. Telehealth Services mission and vision is to improve quality, convenience and access for Veteran patients to care by the use of health informatics, Telehealth and disease management technologies that enhance and extend care and case management.
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Typical duties include but are not limited to:
Daily triage and assessment of all data received from the Home Telehealth vendor sites.
Contact Veterans with high risk responses or significant changes in condition.
Provide communication and data exchange with VHA providers and community based providers when there is co-managed care.
Identify Veteran's knowledge, health factors, skills and behaviors that support self-management and educational gaps.
Provide healthcare coaching, patient education and motivational counseling.
Complete documentation within required timeframe and communicate/data exchange with Patient Aligned Care Team (PACT) team lets.
Organizing delivery of care to assure continuity of care, including access to discharge planning.
Ability to evaluate patients Activates of Daily Living (ADL) and develop an individual care plan to ensure ADL's are meet.
Work Schedule: Monday-Friday, day shift 8-430/ 730-1700 9 hours, possibly compressed schedule.
Telework: Not Available
Virtual: This is not a Virtual Position
Position Description: RN,Case Manager/Care Coordinator
Relocation/Recruitment Incentives: Not Authorized
Duty Location: VA Greater Los Angeles Healthcare System
11301 Wilshire Blvd, Los Angeles CA 90073
Financial Disclosure Report: Not required
Conditions of Employment
You must be a U.S. Citizen to apply for this job
Designated and/or random drug testing required
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to a background/security investigation
Must be proficient in written and spoken English
Selected applicants will be required to complete an online onboarding process
Must pass pre-employment physical examination
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/27/2020.
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
Graduate of a school of professional nursing approved by the appropriate State-accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE). In cases of graduates of foreign schools of professional nursing, possession of current, full, active and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing. OR The completion of coursework equivalent to a nursing degree in a MSN Bridge Program that qualifies for professional nursing registration constitutes the completion of an approved course of study of professional nursing. Students should submit the certificate of professional nursing to sit for the NCLEX to the VA along with a copy of the MSN transcript. (Reference VA Handbook 5005, Appendix G6) OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing.
Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia.
Grade Determinations: The following criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade:
Nurse I Level I - An Associate Degree (ADN) or Diploma in Nursing, with no additional nursing practice/experience required.
Nurse I Level II - An ADN or Diploma in Nursing and approximately 1 year of nursing practice/experience; OR an ADN or Diploma in Nursing and a bachelor's degree in a related field with no additional nursing practice/experience; OR a Bachelor's of Science in Nursing (BSN) with no additional nursing practice/experience.
Nurse I Level III - An ADN or Diploma in Nursing and approximately 2-3 years of nursing practice/experience; OR an ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 1-2 years of nursing practice/experience; OR a BSN with approximately 1-2 years of nursing practice/experience; OR a Master's degree in nursing (MSN) or related field with a BSN and no additional nursing practice/experience.
Nurse II - A BSN with approximately 2-3 years of nursing practice/experience; OR ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 2-3 year's of nursing practice/experience; OR a Master's degree in nursing or related field with a BSN and approximately 1-2 year's of nursing practice/experience; OR a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no additional nursing practice/experience required.
Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 year's of nursing practice/experience; OR a Doctoral degree and approximately 2-3 year's of nursing practice/experience.
Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-6 Nurse Qualification Standard. This can be found in the local Human Resources Office.
Physical Requirements:Heavy lifting (45 lbs and over); Heavy carrying (45 lbs and over); Straight pulling and pushing; reaching above shoulder; use of fingers; both hands required; walking and standing up to 8 hours; repeated bending; Ability for rapid mental and muscular coordination simultaneously; hearing aid permitted.
All registered nurses with less than 12-months of RN experience upon entry on duty (EOD) date, will complete a 12-month nurse residency program. The RN Transition-to-Practice (RNTTP) Residency Program complies with VHA Directive 1077. See https://www.va.gov/NURSING/workforce/RNTTP.asp for details.
At least 2 -3 years of successful clinical RN experience preferred.
Telephone triage and Case management experience preferred.
Computer literacy required by evidence of ability to learn new programs specific to the VA.
Demonstrated evidence of self-direction and organizational skills.
Demonstrated evidence of excellent interpersonal skills.
Demonstrated evidence of effectively educating patients and patient families.
Demonstrated ability to work effectively in an autonomous setting.
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Department Of Veterans Affairs