Lennox International Charlotte , NC 28201
Company OverviewLennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets. Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility.
Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers. We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, Asia, and Australia.Job Description
Under general supervision, develops new prospects and interacts with existing customers to increase sales of products and services.Selects the correct products or assist customers in making product selections based on customers' needs, product specifications, and applicable regulations. Negotiates prices and terms of sales and service agreements.
Insures high post-sales satisfaction, facilitating positive long-term relationships and high potential for repeat business with customers. Sets account and territory plans on an annual, quarterly, and monthly basis. Generally focuses on local market accounts and prospects, and may be responsible for a limited number key or named accounts. May coach and mentor less experienced sales representatives.
QualificationsRequires a bachelor's degree or an equivalent combination of education and experience.
Requires at least 1 year related experience.
Requires strong abilities with building relationships, listening, persuading, negotiating and managing time. Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Effective at written and verbal communication.
Requires intermediate industry and product knowledge. Must be able to use Microsoft Office and Customer Relationship Management software.