RN; Trauma Performance Improvement Coordinator, Full Time, Day

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

EEO/AA/Disability/Veteran

Responsibilities

1.Program Performance: Participates in departmental strategies to ensure the successful provision of

programs, reporting, and projects in support of the wellbeing of the trauma department and trauma program.

1.1 Demonstrates effective oversight of performance improvement processes , collaborating with the

inter-professional team to provide high quality trauma care.

1.1.1 At regular intervals, conducts primary and secondary reviews of process measures, filters, and

complications according to institutional guidelines established in compliance with regulatory oversight

and governing bodies.

1.1.2 In collaboration with the trauma program leadership, prepares and/or presents tertiary reviews at

trauma morbidity & mortality meetings; including appropriate related peer review documents.

1.1.3 In collaboration with trauma program leadership, prepares and/or presents monthly reports and

appropriate tertiary reviews for the multidisciplinary QI and Trauma Operations meetings . 1.1.4 In collaboration with trauma program leadership, prepares and/or presents the necessary

program support document and reports for trauma program verification.

1.2 In collaboration with trauma program leadership, demonstrates effective oversight of the trauma performance management program

1.2.1 In collaboration with trauma program leadership, demonstrates effective oversight of the trauma

performance management program.

1.2.1 Assists with the development of program-specific administrative and clinical guidelines.

1.2.2 Assists with the development of tracking and reporting mechanisms to support performance

improvement programs and initiatives.

1.2.3 Assists with the design and implementation of audits and reports to support registry data

validation.

1.2.4 Coordinates and/or participates in performance improvement initiatives to enhance

programmatic processes to meet organizational and regulatory requirements.

1.3 Organizes, facilitates and/or participates in trauma related educational opportunities

1.3.1 Target education programs for physician providers

1.3.2 Target education programs for nursing providers

1.3.3 Support education for advanced practice providers

1.3.4 Ad hoc education in formal and informal venues, as indicate by programmatic findings

1 4. Organizes, facilitates and/or participates in special projects to support the trauma program

2.Quality & Safety: Role models and supports excellence in professional practice to promote safe, high quality

work product in the department to achieve superior outcomes.

2.1 Collaborates with the Trauma Program Manager and other healthcare professionals to determine the full extent of

injuries and complications to address concerns regarding inaccurate data or data sources

2 2. Facilitates the streamlined flow of data into the trauma database

2.3 In collaboration with the Trauma Program Manager, monitors staff understanding of department metrics and

national benchmarking. Provides feedback and education to support staff knowledge.

2 4. Makes recommendations and develops processes and guidelines in collaboration with the Trauma Program Manager to improved data collection for the registry and support performance improvement.

3.Service Excellence: Role model YNHHS Standards of Professional Behavior, creating a great `first

impression' by demonstrating exemplary customer service skills for all customer service groups, including

physicians, staff, and department support personnel.

3.1 Collaborates with internal and external stakeholders to the adult trauma program to support a unified

team in the care of the trauma patient

3 2. Communicates program processes, advances and outcomes to the multidisciplinary team

3 3. Represents the adult trauma program on a local, regional and national level

4.Professional Effectiveness: Accountable to ensure professional practice and clinical competence with the

trauma department programs.

4 1. Maintains flexible work schedule to meet the needs of the Trauma Department and its programs

4.2 Provides ongoing program-related communications to the Trauma Program Manager and other stakeholders as

needed

4 3. Represents the adult trauma program on a local, regional and national level

4.4 Responsible for maintaining and improving knowledge base relevant to projects and programs through

inservices, meetings, seminars and current literature

Qualifications

EDUCATION:

Bachelor's degree in nursing required; Master's degree in Nursing preferred.

EXPERIENCE:

Minimum of five to seven years experience in Critical Care and or Emergency Nursing. Three to five years experience

working with complex system issues such as triage or program development.

LICENSURE/CERTIFICATION:

Registered nurse with current license in the State of Connecticut

SPECIAL SKILLS: Excellent communication, negotiation and organizational skills.

Excellent clinical judgment. Excellent knowledge of personal computers and related software. Adaptability to a wide variety of professional interactions.

Comprehensive understanding in the use of medical records for data abstraction. Will be trained in the use of current ICD and injury systems coding.

ACCOUNTABILITY:

Responsible for oversight of accurate data extraction and entry into the registries. Together with the Clinical

Manager, is responsible for the selection of diagnosis and procedures and appropriate codes; determination of

correct principal diagnoses and procedure, correct ICD codes and ISS scoring. Assist the Clinical manager in the

timely and accurate execution of the trauma performance management program.

COMPLEXITY:

In personal and job-related decisions and actions, consistently demonstrates the values of integrity (doing the right

thing), patient-centered (putting patients and families first), respect (valuing all people and embracing all differences),

accountability (being responsible and taking action), and compassion (being empathetic).

Exercises independent judgment in determining appropriate diagnostic and procedure data from all types of medical

record documentation and physician communication. Accountable to outside regulatory bodies for accuracy of trauma

registry and systems.

SPECIAL WORKING CONDITIONS AND PHYSICAL DEMAND:

May require prolonged sitting. May require prolonged use of computer monitors. May require walking and transport

between hospital, health system and university campus locations.