RN Transfer Center Coordinator - Nursing Support

Job Description

Description

PeaceHealth is seeking a RN Transfer Center Coordinator - Nursing Support for a Full Time, 0.90 FTE, Night position. The general salary range for this job opening at PeaceHealth is $46.46 - $69.68. The actual hiring rate is dependent upon several factors, including but not limited to, the job/position responsibilities, location, terms of the applicable collective bargaining agreement, education, training, work experience, seniority, work performance, etc.

Job Summary

Responsible for managing and coordinating: all aspects of incoming direct admissions and patient transfer required at a 24-hour operation transfer center including bed management as well as outgoing transfers from Network facilities. Acts as a liaison for referring entities (e.g., physicians, hospitals, other care providers) seeking to refer, consult, and/or transfer into the Network.

Essential Functions

• Coordinates multiple processes to include connecting the referring entities with the appropriate service request and facilitates the conversation to coordinate care/referral/consultation or transfer within the Network.

• Initiates protocols to include current knowledge of hospital protocols including but not limited to STEMI, Stroke, and Trauma for inter-facility transfers, operations, service lines, patient care policies and procedures.

• Facilitates and coordinates all inter- and intra-hospital transfers, ED admissions and direct admits to allow for streamlined, efficient patient flow and throughput.

• Facilitates and coordinates communications between transferring and accepting physicians and for consultation between physicians including between multiple disciplines (i.e. Nursing, Ancillary, physicians, patient/families/community members.

• Utilizes multi-line telephones, integrated transfer center software and web paging systems to facilitate conference call with referring entities/providers and PeaceHealth providers.

• Documentation and maintenance of all transfer information and communications.

• Facilitates and coordinates all inpatient bed management for Network utilizing a comprehensive, integrated bed management software program.

• Interfaces with House Supervisors, Staffing, Management and Administration to assess facility capacities and capabilities including service line availability.

• Maintains the all-physician call schedules for Network.

• Maintains and updates knowledge of and responsive to the state and federal laws/regulations to ensure compliance with EMTALA and regulatory standards which affect his/her practice.

• Performs proactive review of medical documentation necessary for utilization review on direct or ED admits to determine appropriate level of care in collaboration with Utilization Review. Provides daily report to Utilization Review on medical documentation reviews.

• Utilizes a working knowledge of infection prevention, risk management and emergency preparedness.

• May facilitate communications with nursing units, mortuaries, Medical Examiner, next of kin, morgue and spiritual care regarding in-house expirations. May maintain the hospital death log. May coordinate release of deceased with ancillary facilities (i.e. Lions Eye Bank and Community Tissue Bank).

• Performs other duties as assigned.

Qualifications

Education

• Accredited School of Nursing Required: Nursing and

• Bachelor's Degree Preferred: Bachelor of Science in Nursing.

Experience

• Minimum of 2 years Required: Clinical nursing experience in an acute care hospital and

• Preferred: Previous leadership (i.e. Charge Nurse, Facilitator) experience.

Credentials

• Required: Registered Nurse and

• Required Upon Hire: Basic Life Support

Skills

• Excellent critical thinking and problem solving skills. (Required)
• Commitment and demonstration of superior service excellence skills. (Required)
• Proficient computer skills including all Microsoft Office, CareConnect, InterQual applications. (Required)
• Excellent multitasking, prioritization, organizational and interpersonal skills. (Required)
• Excellent communications skills, both verbal and written. (Required)
• Ability to function as a team player and work with a wide variety of people. (Required)
• Basic knowledge of statistics and reports. (Required)

Department / Location Specific Notes

Whatcom Region: This position is an extension to the role of House Supervisor role in coordinating bed placements for PH-SJMC, PH-UGMC, and PH-PIMC.

Working Conditions

Lifting

• Consistently operates computer and other office equipment.

• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Sedentary work.

Environmental Conditions

• Predominantly operates in an office environment.

• Some time spent on site in medical/hospital setting.

Mental/Visual

• Ability to communicate and exchange accurate information.

• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

PeaceHealth requires a completed Primary Vaccine Series (e.g., 2 dose monovalent Pfizer, Moderna or Novavax series or 1 dose J&J vaccine series) or be Up to Date (receiving the most recent Pfizer/Moderna bivalent vaccine/booster) for COVID-19 vaccination prior to their start date. PeaceHealth has a medical and religious exemption request process for those that are unable to receive the COVID-19 primary vaccine series due to medical/religious reasons. For caregivers that will be working in Oregon there is a personal vaccine exemption form that may be requested.