RN System Analyst 1

Overview

The Nursing System Analyst will work in a team environment, serving as an internal consultant to Mercy's Clinical Applications. The Nursing System Analyst will provide direct on-and-off site assistance to Mercy's Ambulatory and Inpatient practices, Homecare services and post-acute (transitional) settings in support of documentation and patient care activities when using information systems software applications. Electronic Medical Record support, implementation processes, needs assessment, implementation planning, training, go-live, optimization, and demonstration of meaningful use are some of the services provided by the Nurse System Analyst.

Responsibilities

Essential Duties and Responsibilities

• Performs basic application table maintenance as needed in support of requested changes. Updates and maintains required documentation and issues lists.

• Support includes Phone support and routine business unit visits to discuss pending issues.

• Participates in various operational meetings to analyze current procedures and workflows, identify problems, make recommendations and determinations on which software functions and workflows to implement. Makes suggestions on how to most effectively utilize the software applications to improve production or workflow.

• Assist in development and implementation of policies and procedures as they relate to supported Software applications.

• Assist in implementing upgrades, including testing of software applications.

• Assist Educators in the development and delivery of training and documentation for new software releases.

• Designs and uses information solutions and technology to support all areas of nursing, including the direct provision of care, establishing effective administrative systems, designing useful decision support systems, managing and delivering educational experiences, enhancing lifelong learning and supporting nursing research.

• Consults with Providers, Leadership, Physicians and other clinicians to identify problems and resolutions related to clinical software applications and functions.

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality

• Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service

• Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering

• Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost

• Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Education and Experience

Graduate of an accredited nursing program.

BSN or upon hire BSN completion agreement for enrollment in an accredited BSN Completion Program

May require specific years of applicable experience to qualify (per department guidelines). If hired prior to 1-1-14 in Winnebago County and prior to 9-1-14 in Rock, Walworth and McHenry Counties an ADN only is required.

Nursing Informatics Degree or Certification preferred

Certification and Licensure

RN license in the state of practice

Required to achieve and retain department assigned Computer Application certifications while in this role.

Skills and Abilities

May include color blind test (per department guidelines)

Special Physical Demands

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; stoop, kneel, crouch, or smell. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

Level of Supervision

Receives Basic Level of Supervision and Guidance and Direction from Supervisors

Supervises

N/A