RN Referral - Transfer Center - Nights

Catholic Health Initiative Omaha , NE 68102

Posted 2 days ago

Position Type: Regular

Scheduled Hours per 2 week Pay Period: 48

Primary Location: NE > OMAHA > SERVICE CENTER-NORTH BLDG

Your time at work should be fulfilling. Rewarding. Inspiring. That's what you'll find when you join one of our non-profit CHI facilities across the nation. You'll find challenging, rewarding work every day alongside people who have as much compassion as you. Join us and together we'll create healthier, stronger communities. Imagine your career at Catholic Health Initiatives!

Job Responsibilities

Serves as the designated liaison/point-person for emergency departments, healthcare facilities, and community-based physicians/providers to coordinate a seamless and timely transfer to CHI Health tertiary hospitals. Work involves appropriate triage of requested needs for patients and implementation of defined protocols. Responsible for facilitating acceptance, bed assignment, transport and other care team notifications and documenting all actions. Also responsible for follow-up communication to customers and reviewing calls for quality assurance.

Job duties require the services of a Registered Nurse who, based on training and work experience, uses professional knowledge and judgment in understanding and interpreting the clinical acuity/diagnoses of patients and integrating that data with real-time to ensure that patients are matched with the appropriate facility, level of care and unit.

  • Promote patient retention by providing focus on getting patients to the right service with the right provider at the right time one call resolution.

  • Recommends and contributes to the development of the Referral Center's services to fulfill patient needs and create a competitive advantage.

  • Manage phone call activity to minimize any delays experienced by customers.

  • Conduct intake for new referrals to quickly and accurately triage the needs of the caller.

  • Document all actions related to calls using designated software program.

  • Proactively monitor bed availability and communicate with House Supervisors and Unit Personnel as needed to understand issues and identify interventions to create capacity.

  • Collaborate with team to handle phone call traffic and keep all requests moving.

  • Coordinate transport services if requested.

  • Review calls to identify adherence to protocols and opportunities for improvement.

  • Participate in training of staff.

  • Ensure that all activities comply with Healthcare Industry standards and government regulations including necessary accreditations and/or licensures.

Job Requirements

We are looking for a responsible and compassionate Registered Nurse with top-notch clinical skills, a caring attitude, and the ability to work independently with minimal supervision. It is also important to display excellent verbal and written communication and interpersonal skills as well as the ability to effectively educate patients and their families on the in-home healthcare process.

Additional requirements for this role include:

  • Current Registered Nurse (RN) license that allows you to practice in our state

  • Graduate of an accredited nursing program, BSN required

  • Experience as a Registered Nurse preferred

Join us at Catholic Health Initiatives, and become a part of our faith-based health system.

Additional Information

  • Requisition ID: 2019-R0260225

  • Schedule: Part-time

  • Shift: Night Job

  • Market: CHI Health

About Us

We are excited to share that CHI was named as one of America's Best Employers 2019, by Forbes. Click here to learn more.

Chances are, you're here because you're looking for a career offering greater opportunity, challenge and fulfillment. We're confident you'll find all three at CHI. As one of the nation's largest nonprofit health systems, we offer a wealth of careers across more than 101 hospitals in 18 states. Our faith-based health system welcomes you to share in our mission of building healthier communities, whether as a surgeon in the operating room or an administrator in a conference room. When you work in a supportive environment with like-minded professionals, wonderful things happen. Learn More

Equal Opportunity Employment

Consistent with our Core Values, Catholic Health Initiatives employers are EEO/AA/M/F/Vets/Disabled Employers. Qualified applications will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identification, protected veteran status, disability or any other legally protected characteristic

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RN Referral - Transfer Center - Nights

Catholic Health Initiative