We are looking for an RN Referral Specialist who;
Responds to inquiries about hospice services and referrals to hospice in a timely manner.
Introduces hospice services and provides information and support to patient and family/caregivers in end-of-life decisions.
Facilitates seamless transition to hospice service for patients and families/caregivers.
Coordinates hospice admission with care management, hospital providers, and other health care professionals in inpatient and outpatient settings.
Reviews medical records and documents relevant clinical findings to support eligibility for hospice services.
Communicates physical, psychosocial, and environmental assessment to hospice interdisciplinary team.
This is a day position, .6FTE (48 hours every 2 weeks) with an every other weekend (Friday, Saturday and Sunday) committment.
Facilitates discussion about hospice services, philosophy, and payer sources with patients referred to hospice and their families/caregivers. Determines if patient and family/caregiver are interested in initiating hospice care.
Assesses patient and reviews medical record for data to support patient's eligibility for hospice. Communicates clinical findings to hospice medical director/physician to determine hospice eligibility. Documents clinical data in EMR.
Verifies payer information with patient and family/caregiver. Applies correct insurance information to each referral.
Obtains required signatures and information for hospice admission. Obtains initial orders for hospice service, confirms attending provider, and obtains verbal certification of terminal illness. Completes required consents/documents for admission to hospice.
Reviews medications with hospice medical director/physician to determine coverage. Assists in-patient providers with discharge medication orders. Coordinates with pharmacy to deliver hospice medications. Reconciles medications in EMR.
Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards.
Actively participates in creating and implementing improvements.
Assesses and provides interventions for patient symptom management and coping. Communicates assessment of patient and family/caregiver to hospice IDT.
Develops relationships with referral sources. Attends care conferences and rounds as requested and appropriate. Educates providers and other health care professionals about hospice services and timely referrals.
Collaborates with Program Director and Manager of Referrals and Admissions to develop plans to market hospice. Responds to trends in referral and admission data to support census growth.
Communicates regularly with Program Director and Manager of Referrals and Admissions about concerns in admission process. Applies effective communication and interpersonal skills to resolve customer experience concerns.
One year recent RN experience
Computer skills: able to document effectively in Electronic Medical Record (EMR)
Licensed as a RN and eligible to practice in Minnesota
Current CPR certification (BLS for Healthcare Providers) from American Red Cross or American Heart Association
Current and adequate automobile insurance policy
Valid Minnesota driver's license (or license that matches your current permanent residence)
Fairview Health Services