RN, Phone Triage - Obgyn And Midwifery

About Us

With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work, behavioral health, and other critical needs of the community.

The Cooley Dickinson culture is built on living the values of our organization. Every employee is valued, no matter what professional function. Come work where you can make a difference every day, with opportunities for growth and development, in a great place to call home!

Our Team

Comprehensive and sensitive health care as unique as you: That's what you'll find at Cooley Dickinson Medical Group ObGyn & Midwifery, no matter your stage of life or state of health. We're dedicated to moving health care forward in the Pioneer Valley with a full range of services, including pregnancy, childbirth and midwifery services as well as comprehensive gynecology care and breast health services.

Our programs and services include:

• Adolescent GYN Health/First GYN exam

• Childbirth Center

• Care for trans men, genderqueer and gender-nonconforming individuals

• Contraceptive Management (birth control)

• Fertility counseling and treatment, intrauterine insemination, reproductive health

• Gynecology

• Mammography

• Menopause Care

• Midwifery Services

• Minimally Invasive Surgery

• Obstetrics (pregnancy care)

• Osteoporosis Care (bone health)

• Pelvic Floor disorders

• Reproductive Endocrinology

• STI/sexually transmitted infections

• Urinary Incontinence (loss of bladder control)

• Vaginal/Vulvar diseases and disorders

Role Overview

We are seeking a full-time, 40-hour RN to support Phone Triage at our specialty onsite, Monday through Friday. We are open from 8:00am to 5:00pm, so schedules are staggered accordingly. Dedicated to phone triage, this Nurse will handle patient interactions via telephone, provide advice in accordance with clinical protocols, and coordinate proper disposition. Calls are related to patient concerns, appointments, pre and post procedures, urgent care, inpatient admissions, prescription refills, and test results.

What Matters to Us

We are constantly aiming to improve access for patients and to meet the evolving health care needs of the communities we serve. We pride ourselves on our compassionate, family-focused approach. We really get to know our patients to ensure that they are receiving exceptional, personalized care in a comfortable, friendly atmosphere.

Are you ready to bring your talent to this practice and join us in moving health care forward?

Qualifications

• Graduate of an accredited Registered Nursing program required

• Current Massachusetts licensure as an RN required

• Current Basic Life Support (BLS) certification from the American Heart Association (AHA) or a program approved by the AHA required prior to employment

• OBGYN/Midwifery Nursing experience preferred