RN, Patient Navigator - Urology - Full-Time

Job Summary:

The RN, Patient Navigator manages and coordinates aspects of care for Urology. The Navigator offers medical guidance, acts as support and guides patients and their families.

The Navigator demonstrates knowledge skill and competency when applying evidences based practices. The Navigator will be responsible for developing relationships with primary care providers to assist in education, creating increased access to care. The Navigator serves as a patient advocate, liaison and advisor/educator in effort to assist the patient and family. The Navigator must be knowledgeable of current method of treatment, new pharmaceutical agents, available community resources, insurance, financial assistance, counseling and other support services.

Education:

Required:

Graduate from an accredited School of Nursing

Preferred:

BSN

Experience:

Required:

Greater than 2 years experience in related field

Preferred:

Outpatient referrals patterns, Urology experience

Position Requirement(s): License/Certification/Registration

Required:

Current licensure to practice nursing in the state of Tennessee. BLS completed prior to going to the unit/ department and maintained going forward

The Nurse Licensure Compact will not change how to obtain or renew a Tennessee license. However, the Tennessee nursing license will be a single state license for Tennessee Residents or non-compact state residents. Tennessee licensure or multistate licensure from a compact state must be obtained within three months of hire for non-Tennessee residents.

Preferred:

N/A

Department Position Summary:

The RN, Patient Navigator is responsible for:

Ensuring coordinated quality, seamless access to care

Managing/Coordinating all aspects of care for treatment of Urology disorders

Offering medical guidance, supports and guides patients and their families

Demonstrating knowledge skill and competency when applying evidences based practices

Developing relationships with primary care providers to assist in education, creating increased access to care

Serving as a patient advocate, liaison and advisor/educator in effort to assist the patient and family in navigating the continuum of care

Knowledge of current method of treatment, new pharmaceutical agents, available community resources, insurance, financial assistance, counseling and other support services

Educating the patient and family on diagnosis, treatment options, insurance options, scheduling appointments, completing paperwork, and securing the referral into Erlanger Urology

Connecting the patient and family with community resources that may help them stay on track with treatment or improve their quality of life.

Assisting in research activities

Working with leadership team to collect data, track outcomes and support strategic planning processes

Developing and delivering quarterly reports as requested by Urology Leadership

Ensuring adherence to compliance standards

Demonstrating knowledge, skill and competency when applying evidence based practices, theory, principles and processes.

The RN, Patient Navigator serves as:

The single point of contact for patients who are referred into Erlanger Urology in effort to facilitate the most appropriate entry point for treatment to ensure the appropriate plan of care is implemented based on the patient's chief complaint and clinical condition

Liaison between the patient and family and the patient's network of care provider(s)

Patient advocate by removing barriers patients and their families may encounter during the treatment process.

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