RN, Patient Navigator

Job Summary:

A registered professional nurse or social work case manager employed by Erlanger Medical Group is responsible for assisting the patient, families, physicians and staff in managing the present health care plan.

Education:

Required:

Graduate from an accredited school of Nursing.

Preferred:

Experience:

Required

A minimum of One-year experience and evidence of clinical knowledge with broad clinical experience.

Preferred:

3 years' experience preferred in either utilization management or case management. Knowledge of managed care practices and familiarity with community resources, regulatory and insurance reimbursement issues preferred.

Position Requirement(s): License/Certification/Registration

Required:

Current licensure to practice nursing or social work in the State of Tennessee. BLS completed prior to going to the unit/ department and maintained going forward

The Nurse Licensure Compact will not change how to obtain or renew a Tennessee license. However, the Tennessee nursing license will be a single state license for Tennessee Residents or non-compact state residents. Tennessee licensure or multistate licensure from a compact state must be obtained within three months of hire for non-Tennessee residents.

Preferred:

N/A

Department Position Summary:

Interacts with the Interdisciplinary staff to complete the continuum of care. Manages timely and appropriate use of EMG resources through ongoing review of outpatient services.

Assists patients, families, physicians and staff in managing the present health care plan. Arranges for suitable aftercare so that efficient use of resources is realized and patient continuing care needs are met. Collaboratively assesses, plans, coordinates, monitors and evaluates patient treatment plans to assist in quality outcomes.

Maintains adherence to departmental standards. Takes responsibility for department and organization objectives.

Responsibilities specific to Quality Assurance include performing surveillance and data collection as directed for trend recognition and development of effective actions/plans.

Will provide social service consultations and counseling services to patients with suicidal ideation. Counsels patients, family members, friends, public for a wide variety of concerns including depression, grief, adjusting to major life changes, impending death, lost or confused elderly, homelessness, and appropriateness of a home situation for a vulnerable adult.

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