The Phoenix VA Health Care System is currently recruiting for a full time Nurse Manager (NM) in the Medical Specialty Clinics of Nursing/Ambulatory Care Services. The Medical Specialty Clinics include Hematology/Oncology, Allergy, Dermatology, Spinal Cord Injury, Endocrinology, Neurology, Infectious Disease, Rheumatology, and the Oncology Program.
The NM is responsible for the coordination and leadership of nursing practice, quality of care, performance improvement, patient-safety, and environment of care, education and professional development in the Medical Specialty clinics located primarily in the Ambulatory Care Clinics. Has accountability for planning, designing, integrating, implementing, and evaluating programs of clinical practice to continuously improve services to the veterans.
Promotes interdisciplinary evidence-based practice and customer service & satisfaction. He/she is responsible for the delivery of nursing services 24/7 and for the immediate supervision and guidance of the Registered Nurse and non-licensed staff members. Duties also include payroll certification, annual employee ratings, completion of annual training by staff, competency assessment, disciplinary guidance and career counseling/mentoring.
The Nurse Manager works collaboratively across all service lines and with upper management and in particular with the providers in the various Medical Specialty clinics. The NM must oversee the allocation of available resources and the implementation of programs to promote safe, efficient and cost effective services. The Nurse Manager is responsible for meeting standards of care, regulatory and performance measure indicators for the facility and participates in the development of goals and strategic plans aimed at meeting patient care needs. This manager will be expected to provide cross coverage for supervisory peers as warranted by staffing needs.
Work Schedule: The incumbent will work 8 hour day tours of duty, and is subject to change. This may include rotating days off, rotating tours of duty, and/or weekend and holiday coverage.
Financial Disclosure Report: Not required
Job family (Series)
Conditions of Employment
You must be a U.S. Citizen to apply for this job
Designated and/or random drug testing required
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to a background/security investigation
Must be proficient in written and spoken English
Must pass pre-employment physical examination
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
Graduate of a school of professional nursing approved by the appropriate State-accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing or The Commission on Collegiate Nursing Education . In cases of graduates of foreign schools of professional nursing, possession of current, full, active and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing. OR The completion of coursework equivalent to a nursing degree in a MSN Bridge Program that qualifies for professional nursing registration constitutes the completion of an approved course of study of professional nursing. Students should submit the certificate of professional nursing to sit for the NCLEX to the VA along with a copy of the MSN transcript. (Reference VA Handbook 5005, Appendix G6) OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing.
Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Preferred Education & Experience:
Master's in Science of Nursing (MSN).
Three years of successful nursing practice with progressive growth and an increasing level of responsibility. Two years of this practice in medicine, oncology, cardiology and/or acute care nursing.
Prior Nurse Manager experience.
Knowledge of Case Management, Utilization Review and/or Purchased Care concepts.
Demonstrated ability to perform duties in accordance with the VA Standards of care.
Ability to easily establish and maintain good interpersonal relationship and communication with physicians, staff, patients, and their significant others.
Self-directed with strong organizational skills.
Independent in goal setting and in the management of complex client, health care provider, and facility situations
Documented evidence of high satisfactory performance and dependability.
Demonstrates diplomacy and professionalism.
Possess a working knowledge of quality management principles, Joint Commission requirements.
Demonstrates effective data management.
Ability to communicate effectively both verbally and in writing.
Advanced computer knowledge and skills highly recommended. Grade Determinations: The following criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade:
Nurse I Level I - An Associate Degree (ADN) or Diploma in Nursing, with no additional nursing practice/experience required.
Nurse I Level II - An ADN or Diploma in Nursing and approximately 1 year of nursing practice/experience; OR an ADN or Diploma in Nursing and a bachelor's degree in a related field with no additional nursing practice/experience; OR a Bachelor's of Science in Nursing (BSN) with no additional nursing practice/experience.
Nurse I Level III - An ADN or Diploma in Nursing and approximately 2-3 years of nursing practice/experience; OR an ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 1-2 years of nursing practice/experience; OR a BSN with approximately 1-2 years of nursing practice/experience; OR a Master's degree in nursing (MSN) or related field with a BSN and no additional nursing practice/experience.
Nurse II - A BSN with approximately 2-3 years of nursing practice/experience; OR ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 2-3 year's of nursing practice/experience; OR a Master's degree in nursing or related field with a BSN and approximately 1-2 year's of nursing practice/experience; OR a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no additional nursing practice/experience required.
Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 year's of nursing practice/experience; OR a Doctoral degree.
The selectee will have 2 steps added to his/her current step as well as placed on the Nurse Manager pay scale. Grade will remain the same if a current VA employee is selected. Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-6 Nurse Qualification Standard. This can be found in the local Human Resources Office.
Near vision correctable at 13" to 16"; far vision correctable in one eye to 20/25 or better.
Ability to distinguish shades of color is not required but would be beneficial. Incumbent will sit, type, walk and talk with staff, manage databases. S/He should be able to carry 20 lbs for long distances in extreme heat on an intermittent basis.
The physical requirements of this position include lifting, prolonged standing and sitting, frequent bending, walking (distance), climbing (steps, ladder, reaching (overhead, extensive/repetitive), repetitive motion and stooping. The mental/sensory requirements include recall, reasoning, problem-solving, hearing, speaking clearly, writing legibly, keyboarding, reading and logical thinking. The environment's pace can vary from steady to a sometimes fast pace requiring handling of multiple priorities, frequent, sometimes intense customer interactions, and the ability to adapt to frequent changes in a sometimes noisy environment. There may be the need to use personal protective equipment to prevent exposure to disease, illness and hazardous materials.
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S.
Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: .
Annual leave shall accrue for full-time Nurses, and Nurse Anesthetists at the rate of 8 hours for each full biweekly pay period.
This job opportunity announcement may be used to fill additional vacancies.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This position is in the Excepted Service and does not confer competitive status.
United States Citizenship Required; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Veterans and Transitioning Service Members: Please visit the site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
If you are unable to apply online view the following link for information regarding an .
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, rsum, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
NOTE: Candidate's education and length of nursing practice (experience) will be considered by a Nurse Professional Standards Board in determining the grade and salary of the applicant selected. The recommended salary may be at any point in the range listed for this vacancy.
Experience as an RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following four dimensions of nursing: Practice, Professional Development, Collaboration and Scientific Inquiry. Each dimension of practice has criteria that demonstrate essential core competencies for VHA Nursing Personnel.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Background checks and security clearance
Drug test required
To apply for this position, you must provide a complete Application Package which includes:
CV or Resume (required). Your CV or Resume must include starting and ending dates of employment, month and year, and hours worked per week, and salary information.
VA Form 10-2850a - Application for Nurses and Nurse Anesthetists can be found at: .
Notification of Personnel Action, SF-50 (required). If you are a current or prior federal employee, include latest SF-50 - Notification of Personnel Action. The SF50 should indicate your Pay Plan, Grade or Level, Step, and tenure. This may not always be your last SF-50, you may need to submit more than one SF-50. If you are not a current or prior Federal employee, an SF-50 is not applicable.
Latest Performance Appraisal/Work Evaluation (optional but highly recommended). The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's, etc.
Executive Core Qualifications (ECQs)
VA Application 10-2850a
Other Veterans Document
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S.
Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.
Veterans Affairs, Veterans Health Administration