RN Navigator - Oncology

About Our Company

We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Job Description

Essential Job functions:

• Navigates breast patients across the continuum of care beginning with the diagnosis of Breast cancer through cancer survivorship, coordinating care with staff in Radiology, Surgery, Plastics, Oncology, Gynecology, Genetic Counseling, Internal medicine and Behavioral Health, and refers to community resources to facilitate timely diagnosis, treatment and survivorship.

• Adheres to key Touchpoints for Breast Navigation (attached) including Introduction to Nurse Navigator at time of cancer discussion, Post-operative care planning, follow up care and Survivorship.

• Assesses, plans, and provides patient education and counseling to breast cancer patients providing physical, psychological, and emotional support to patients and their family members.

• Collaborates with the multi-disciplinary team to ensure continuity of care from one provider to the next. Tracks the patient closely and ensures that care is smoothly coordinated among disciplines using established tracking system.

• Completes the Survivorship Plan of care when the patient completes therapy, facilitates discussion with the patient and sends the Plan of Care to the patient.

• Provides counseling for high-risk patients or those with questions (dense breast, positive family history, imaging surveillance et al.) and makes referral to surgical team as needed.

• Communicates with physicians and other members of the interdisciplinary team, within Summit Health, as well as with outside providers.

• Facilitates scheduling of appointments with other Oncology Departments to ensure timely referral and transition into specialty services.

• Provides information on maintaining optimal breast health and prevention of Breast Cancer Recurrence including instruction on the importance of regular visit to their provider for breast exams and imaging as recommended by their provider, maintaining proper nutrition and exercise.

• Documents patient visits and communications in Athena. Updates Accession List and Paper lists. Manages and submits statistical data monthly and as requested to Supervisor.

• Covers Imaging Navigation as requested when Patient Navigator is not present. Refers patients for prompt surgical consultation if a diagnostic abnormality is found.

• Attends Breast Care Center meetings providing input and suggestions on continuous quality and operational improvement. (Weekly Tumor Board Conferences,

Navigation team meetings, Interdisciplinary meetings, Breast Center staff meetings and others upon request of Supervisor)

• Develops a familiarity in chemotherapy protocols to support patients during chemotherapy treatment. Obtains either Chemotherapy/Biotherapy Certification or attends ONS Fundamentals Course.

General Job functions:

• Participates in community outreach programs. (Breast Cancer Support Group Meetings, in person or virtual, breast cancer patient classes, evening lecture programs) including some evening and weekend programs.

• Coordinates the availability of patient education materials as well as being familiar with resources available in the community. Orders materials as needed and ensures inventory.

• Assists Supervisor with the development and implementation of a comprehensive Breast Care Program in multiple areas including meeting National Accreditation Standards, involvement with special programs, survivorship, patient education materials, identification of community resources, marketing, developing and prioritizing workflows.

• Participates in Annual Quality Initiatives as outlined by the Breast Leadership Team.

Education, Certification, Computer and Training Requirements:

• Bachelor's Degree desired.

• Certification as a Breast Nurse Navigator preferred or ability to obtain within one year.

• Registered RN license.

• BLS Certification required.

• Minimum 5-8 years of experience, preferably with Breast Cancer patients.

• Ability to communicate in English, both orally and in writing.

• Ability to use Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) preferred.

• Ability to use Standard Office Technology including Microsoft Word and Excel.

• Experience with an EMR preferred.

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

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