RN Navigator- Neurosurgery- Allouez

This position will work 32 hrs per week

RN Navigator

Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.

Job Summary

The RN Navigator plays a pivotal role in guiding patients through their healthcare journey, ensuring they receive high-quality, efficient, and cost-effective services. This position involves the development and maintenance of department-specific programs, working closely with both internal and external departments to establish consistent work standards, identify community resources, and coordinate educational platforms for all patient types. This role is essential in ensuring the seamless delivery of healthcare services, enhancing patient satisfaction, and maintaining high standards of care. The Prevea Clinic Navigator is dedicated to supporting patient populations and their providers, promoting a collaborative approach to healthcare, working in partnership with the entire healthcare team to manage transitions of care between Prevea, HSHS, and other healthcare partners.

What you will do

• Assist and support the department navigation program goals. Collaborate with providers and staff to develop standardized protocols and workflows to address needs and care gaps.

• Assess barriers to care such as population issues, gaps in care, and lacking resources. Work in collaboration with internal and external departments to meet those social determinants of health.

• Coordinate and facilitate care for the seamless delivery of care between internal and external departments. Tasks may include: -Review and complete referral intake

• Initial assessment and triage of patient based on created clinical practice guidelines

• Collaborate with multidisciplinary team to create and implement patient care plan

• Follow patient through continuum of care to serve as a resource for both the patient and the multidisciplinary team

• Assist with appointment scheduling as needed

• Complete patient education and continued triage of patient symptoms to identify necessary changes to plan of care

• Provide telephone triage within the scope of license/certification.

• Communicate with patients and providers in an appropriate timeframe.

• Provide patient education using professional judgment within the scope of license.

• Triage patients to the appropriate setting.

• Participate in internal and external community advocacy and programming

• Work within EMR to research and document care plans

Experience Qualifications

• 1-3 years Experience in clinical navigation or department-specific patient care Preferred

Skills and Abilities

• Ability to demonstrate strong problem solving skills

• Ability to work independently and within a team

• Ability and desire to acquire knowledge in area of specialty

• Ability to form work/patient relationships with patients and peers

• Effective interpersonal skills, strong written and oral communication as well as strong listening skills

• Understanding of community resources for appropriate patient population

Licenses and Certifications

• Licensed in the State of Wisconsin as a Registered Nurse Upon Hire Required
• CPR/BLS Certification: Basic Life Support for Healthcare Providers certification from approved program or Prevea sponsored program. Upon Hire Required

Physical Demands

• Sit

• Constantly

• Stand

• Rarely

• Walk

• Rarely

• Drive

• Rarely

• Climb (Stairs/Ladders)

• Rarely

• Bend (Neck)

• Occasionally

• Bend (Waist)

• Rarely

• Squat

• Rarely

• Twist/Turn (Neck) - Frequently

• Twist/Turn(Waist)

• Occasionally

• Lift/Carry 0-10 lbs.

• Rarely

• Lift/Carry 11-25 lbs.

• Rarely

• Lift/Carry 26-35 lbs.

• Rarely

• Lift/Carry 36-50 lbs.

• Rarely

• Push/Pull up to 10 lbs.

• Occasionally

• Push/Pull 11-25 lbs.

• Occasionally

• Push/Pull 26-35 lbs.

• Occasionally

• Push/Pull 36-50 lbs.

• Occasionally

• Push/Pull 51-75 lbs.

• Occasionally

• Push/Pull 76-100 lbs.

• Rarely

• Reach (Above shoulder level)

• Occasionally

• Reach (Below shoulder level)

• Occasionally

• Simple Grasping (Hands/Arms)

• Constantly

• Fine Manipulation (Hands/Arms)

• Constantly

• Gross Manipulation (Hands/Arms) - Frequently

Working Conditions

• Noise

• Occasionally

Hearing Requirements

• Hears Whispers < 3 feet

• Constantly

• Hears Whispers 3-8 feet

• Constantly

Vision Requirements

• Color Discrimination

• Constantly

• Near Vision (Correctable to Jaeger 2 or 20/40 binocular)

• Constantly

• Distance Vision (Correctable to Snellen chart 20/40 binocular)

• Constantly

Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify