Position: Coordinator/Medical Office Nursing
UNC Family Medicine at Apex is seeking a high energy, professional Registered Nurse/Coordinator to join our team who will possess a positive 'can-do' attitude, excellent verbal communication, teamwork, and strong customer service skills. Our team is looking to bring on nurses who have a genuine interest in providing excellent patient care, while taking the initiative to streamline processes and tasks to improve outcomes and efficiency.
The essential duties and responsibilities of a Medical Office Coordinator include:
Supporting patient safety initiatives by maintaining an environment of safety for patients, self and others
Providing direct patient care while maintaining current skills and competencies required of the other Registered Nurses in the department
Identifying, coordinating, and conducting ongoing continuing education programs for the staff and organizing an annual competency fair
Coordinating clinical care and patient flow activities while ensuring that the care/service delivered to each patient is appropriate and in accordance with the physician's orders, departmental policies and in consideration of the patient's safety needs
Documenting any care provided in the patient's record
Assisting with the evaluation of the quality of the care/services provided, identifying any areas that need improvement and making the appropriate recommendations to address any quality deficiencies
Assisting in addressing any patient issues/complaints related to the care/services received
Participating in performance and quality improvement activities
Serving as the chair person for quality assurance and performance improvement initiatives
Assisting in and assigning responsibility for the PI data collection on a monthly basis
Maintaining an adequate inventory of clinical supplies and equipment and assisting with adherence to the budget, cost containment and product selection
Serving as a clinical and management resource for decision-making, problem solving and employee performance reviews
Serving as a liaison between the staff, physicians and the director
Preparing clinical staff time schedules, ensuring adequate staffing of the unit and providing assistance in covering staff absences
Assisting the manager as a time keeper for the unit
Advising the medical staff and the director about matters related to patient care and operations of the department
Serving as a role model to other staff in the unit
Assisting in the development and implementation of an orientation plan for new staff
Assisting in the development and implementation of clinical policies and procedures and ensuring that the clinical nursing staff is adhering to all of these policies and procedures. This includes JCAHO, OSHA and other regulatory standards
Establishing, maintaining and evaluating protocols, policies and procedures in conjunction with the physician staff
Recognizing, supporting, and utilizing evidence based nursing practices and adhering to the American Nurses Association Code of Ethics
Other duties may be assigned.
Candidate is required to have a Diploma, an Associate's degree (A.A.) or a Bachelor's degree (BSN), have a Basic Cardiac Life Support (BCLS) certification and be licensed as a Registered Nurse in the state of North Carolina (RN NC LIC).
Candidate is also required to have two (2) years of nursing experience with at least one (1) of those years in a medical office or outpatient setting.
It is preferred that the candidate have previous supervisory experience and clinical experience.
UNC Health Care Systems