RN Clinical Manager - Medical/Surgical Department

Job Description

The Mgr of Med/Surg is accountable and responsible for the effective delivery of competent, compassionate, and efficient patient care in the Medical Surgical Unit.

The Manager assumes 24/7 leadership responsibility for the assigned unit in collaboration with the division director. The manager is responsible for the development of patient care programs, policies and procedures. The manager will participate with administration, management, medical staff, clinical leaders and frontline employees in the decision-making structures and processes. The manager will implement an effective, ongoing program to measure assess, and improve the reliability and quality of care delivered to patients. The manager is responsible for budgeting and managing supplies, equipment and personnel for the assigned unit. The manager will ensure that the staff has sufficient information to comply with corporate compliance program. The manager will also be expected to maintain clinical skills and assist with patient care as necessary.

Education:

• Bachelor's degree or working toward completion within three years

Licensure:

• Current licensure as a Registered Nurse in the State of Indiana or any other state with evidence of application for Indiana licensure.

Training & experience:

• BLS and ACLS certification must be maintained while in this position

The skills and behaviors that are envisioned for a successful nurse manager may include

• Understanding of health care economics and health care public policy as it applies to the delivery of patient care

• Unit-/department-based budgeting

• Concepts of capital budgeting

• Human Resources Management and Leadership Skills

• Performance improvement

• Systems thinking as an approach to analysis and decision making

• Technology

• Strategic management

• Appropriate Clinical Practice Knowledge

• Relationship management and influencing behaviors

• Diversity

• Shared decision making

• Personal and professional accountability

General Responsibilities:

• Commitment to Purpose and Community Cares Standards of Behavior

• Demonstrates a commitment to the organization's mission, vision and values supporting organizational decisions and behaviors. Contributes to the development and implementation of systems and processes ensuring strategic goal attainment. Actively participates, models and supports work aligned with the five pillars (Quality, Service, People, Finance, and Growth). Actively participates, models, and supports positive behaviors and transparent communications.

• Developing Expertise

• Takes action to continue to develop and acquire new expertise that is of increasing value to the organization

• Relationships, Conversation and Collaboration

• Works as part of a team with others, and shows respect and values diversity toward others.

• Service Orientation

• Demonstrates efforts to discovering, meeting and advocating for the customer's needs. Actively participates to improve the patient experience.

• Excellence Orientation

• Takes actions to continually improve quality and safety in daily work. Actively participates in improving work processes to meet and exceed customer requirements. Identifies opportunities for improvement based on process observation, outcome measures, and feedback from patients and other customers. Reports errors in a timely and appropriate manner. Takes initiative and is accountable for areas of responsibility meeting regulatory requirements including but not limited to maintaining annual TB testing, completing annual mandatories, and maintaining current registration/certification/licensures as appropriate to position requirements.

• Problem Solving

• The ability to understand a situation by breaking it apart into smaller pieces or tracing the implications in a step-by-step way.

• Initiative

• The identification of a problem, obstacle, or opportunity and proactively taking action to address current or future problems/opportunities.

• Impact and Influence

• The ability to persuade, convince, influence, or impress others (individuals or groups) in order to get them to go along with or to support one's opinion or position. The key is to understand others, since Impact and Influence is based on the desire to have a specific impact or effect on others.

• Organizational Awareness

• The ability to understand and learn the influence relationships in one's own organization or in other organizations (e.g., key stakeholders, suppliers, etc.). This includes the ability to identify who the real decision makers are; the individuals who can influence them; and to predict how new events or situations will affect individuals and groups within the organization