RN Clinical Liaison

RN Clinical Liaison

Department: Sales

Employment Type: Full Time

Location: San Antonio, TX

Description

Good Shepherd Hospice is seeking a compassionate candidate for their RN Clinical Liaison position for our San Antonio and surrounding communities.

The Clinical Liaison is a registered RN who is responsible for maintaining and increasing the use of Good Shepherd Hospice in assigned nursing facilities in an ethical and compliant manner. This Liaison provides education and in-servicing, assisting with excellent and positive communication between GSH and partnering facilities is vital to the success of this role.

• Monday-Friday 10:00am-7:00pm

Key Responsibilities

• Work closely with identified referral sources in all assigned facilities to ensure customer service with all eligible patients who need hospice, receive it in as timely a manner as possible.

• Assist with admission planning by communicating with the patients' physician and the nursing facilities regarding the evaluation and admission (if eligible) orders, evaluation, plan of care, medications, etc. This may include the copying of all records necessary to hospice care and the orchestration of DME.

• Utilize required technology daily and weekly (email, Outlook, CRM).

• Maintain an established contact and weekly education/in-services average set by the Director. These calls include the follow up with referral sources of patients who were evaluated but not admitted to the hospice program. Provide customer service and provide informational visits and evaluations with patients and families.

• Assist with development of market and company wide specific growth strategies.

• Achieve and exceed goals set by the Directors and accompanying the job offer.

• Ensure positive engagement between sales and clinical members of the hospice team

Skills Knowledge and Expertise

• Must have a current RN/LPN license in the state of the program assigned and must be in good standing with the license board.

• Must provide evidence or renewal as required by GSH policies and procedures.

• Must have a valid license to drive an automobile and have an acceptable driving. record as required by the automobile insurance carrier.

• Thorough knowledge of sales techniques and market analysis with a strong desire to meet and beat goals.

• Commitment to the hospice philosophy of care.

• Proficient in financial analysis and technology (Word, Excel PowerPoint).

• Extensive experience in consultative sales; expertise and knowledge of customers and competition a must in the assigned region.

• Experience with customer service

Benefits

• Salary plus performance-based bonus plan

• Paid Holidays

• Health, Dental, Vision and Life Insurance

• 401K Investment Plan with employer matching program

• Paid time off based off hours accrued

• Mileage and Expense Reimbursement

• Education Fund