RN Care Manager- Endocrinology- St Mary's Medical Office Building

Job Description and Essential Functions

Job Title/Position: RN Care Manager

Job Classification: Direct/Indirect Patient Care

Date of Analysis: Date of Revision/Review: 08/2018

Brief Description of Job Responsibilities:

Responsible for coordinating the continuum of care for assigned patients and ensure optimum utilization of resources, excellent service delivery and positive quality outcomes, while minimizing unnecessary medical expenses.

Specialized Responsibilities:

(This list may not include all of the duties assigned)

• Implements evidence based treatment guidelines of clinically diagnosed condition.

• Prepare chart of assigned patients prior to appointment.

• Follow protocols for standing orders for medication refills, ordering tests and delivery of routine preventative services.

• Educate patients and families about managing their condition and or disease.

• Conduct pre-visit planning with providers.

• Write individual care plan with treatment goals.

• Assess patient barriers to unsuccessful outcomes as it relates to medication, appointments and goals.

• Coordinate visits with multiple clinicians and or diagnostic tests during one visit.

• Determine through triage how soon patients need to be seen.

• Provide telephonic advice on clinic issues.

• Identify health insurance or financial resources for patients.

• Systematically send or communicate medical information to patients.

• Review clinical measurements with patients at visits.

• Review information from facilities (discharge summary, hospital admission or ER visits) to determine if patients require a follow up visit or who are at risk for adverse outcomes.

• Contact patients after discharge from facilities.

• Provide or coordinate follow up care to patients/families who have been discharged.

• Develop written transitionon plan in collaboration with family and patients when transitioning to another facility or provider.

• Aid in identifying a new primary care physician or specialist or consultant and offer ongoing consultation.Performance Requirements:

• Education/Experience/Certifications:

• Excellent communication, written and analytical skills.

• RN with current Wisconsin license.

• Minimum of three years in clinic setting.

• Prefer specialty or primary care with EMR experience.

• Excellent assessment skills.Non-Essential Duties: Combination of medical office and exam/procedure room settings. Possible exposure to communicable diseases, toxic substances, medicinal preparations and other conditions common to a clinic environment. Typical Physical Demands:

• Typical Working Conditions:

• Other duties as assigned.

Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Requires standing and walking for prolonged periods of time. Occasionally lifts and carries weights up to 100 pounds. Vision must be correctable to 20/30 and hearing must be within normal range. Requires exposure to communicable disease and bodily fluids. Requires working under stress in emergency situations or during irregular hours.

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Essential Functions/Physical Demands

Job Title/Position: RN Care Manager

Job Classification: Direct/Indirect Patient Care

Frequency of activity required to perform the job

Never

(0% of work day)

Seldom

(1-10% of work day)

Occasional

(11-33% of work day)

Frequent

(34-66% of work day)

As Required

( Greater than 67% of work day)

Physical Requirements

Sit

x

Stand

x

Walk

x

Drive

x

Climb (Stairs/Ladders)

x

Bend (Neck)

x

Bend (Waist)

x

Squat

x

Kneel/Crawl

x

Twist/Turn (Neck)

x

Twist/Turn (Waist)

x

Lift/Carry 0-10 lbs.

x

Lift/Carry 11-25 lbs.

x

Lift/Carry 26-35 lbs.

x

Lift/Carry 36-50 lbs.

x

Lift/Carry 51-75 lbs.

x

Lift/Carry 76-100 lbs.

x

Lift/Carry > 100 lbs.

x

Push/Pull up to 10 lbs.

x

Push/Pull 11-25 lbs.

x

Push/Pull 26-35 lbs.

x

Push/Pull 36-50 lbs.

x

Push/Pull 51-75 lbs.

x

Push/Pull 76-100 lbs.

x

Push/Pull > 100 lbs.

x

Reach (Above shoulder level)

x

Reach (Below shoulder level)

x

Simple Grasping (Hands/Arms)

x

Fine Manipulation (Hands/Arms)

x

Gross Manipulation (Hands/Arms)

x

Vision Requirements

Color Discrimination

x

Near Vision (Correctable to Jaeger 2 or 20/30 binocular)

x

Distance Vision (Correctable to Snellen chart 20/30 binocular)

x

Hearing Requirements

Hears Whispers < 3 feet

x

Hears Whispers 3-8 feet

x