RN Care Coordinator

ODS Companies Portland , OR 97228

Posted 3 weeks ago

Let's do great things, together

Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we're focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together.

Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let's be better together.

We are seeking a Care Coordinator RN to perform care coordination within the boundaries of the company's policies and procedures to ensure appropriate care is delivered in a timely manner and within the appropriate setting for members. Interact with the member, family and care providers to develop, coordinate and monitor the member's treatment plan.

Primary Functions:

  1. Investigates opportunities for health care alternatives and prepares cost effective plans to offer patients, families, and providers.

  2. Identifies health services vendors to use in Care Coordination and coordinates with providers for member's benefits as well as identifies and utilizes community resources that may be available to member.

  3. Works closely with members, families, and providers, typically by telephone in order to outline a clear, proactive plan of care with patient goals and objectives and measurements to attain the same.

  4. Effectively use the company's internal systems to accurately determine eligibility, benefit plan, physician networks associated with the member's plan. Documents accurate, readable, narrative notes related to cases and identifies and researches any problems and offers reasonable solutions.

  5. Maintains an acceptable caseload within the guidelines outlined within the department's policies and procedures and works assigned schedule to maintain phone coverage between the hours of 7am - 5:30pm, this includes closing cases in appropriate timeframe per department standards and maintain RN audit scores at or above the 90% benchmark.

  6. Applies clinical expertise and judgment to ensure compliance with medical policy and criteria of for accepted standards of care while performing Utilization Review and Service Authorizations for members of assigned employer groups.

  7. Consults with physician advisors to ensure clinically appropriate determinations.

  8. Refers appropriate cases to Case Manager RNs for assessment.

  9. Provides approvals and denials of requests in a professional and positive manner.

  10. Reports on any case entered on the High Dollar Report in Rounds meetings.

  11. Develops professional relationships with internal departments, including effectively communicating with support staff and customer service staff.

  12. Contributes to the ongoing efforts of the department to foster a collaborative and team approach to case load.

  13. Performs other duties as assigned.


Are you ready to be a betterist?

If you're ready to make a difference that matters, we want to hear from you. Because it's time to discover what's possible.

Together, we can be more. We can be better.

Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law.


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RN Care Coordinator

ODS Companies