Founded as a faith-based hospital in 1931 by the Sisters of Charity of the Incarnate Word, Dignity Health St. Bernardine Medical Center is a 342-bed, acute care, nonprofit hospital located in San Bernardino, California. The hospital offers a full complement of services, including the Inland Empire Heart and Vascular Institute, an award-winning orthopedics program, surgical weight loss, and is an official Neurovascular Stroke Center, as designated by ICEMA. The hospital shares a legacy of humankindness with Dignity Health, one of the nation's five largest health care systems. Visit https://www.dignityhealth.org/socal/locations/stbernardinemedical for more information.
The RN Care Coordinator is responsible for assessing, planning, facilitating and advocating for options and services through a continuum of care from point of contact through discharge on assigned patients.The RN Care Coordinator performs this role in such a manner as to meet the individuals health needs while promoting quality and cost effective outcomes. The positions emphasis will be on care coordination, communication and collaboration with nursing, physicians, departments within the medical center, insurers and post acute service providers to pace the care toward optimal outcomes within the appropriate level of care. The RN Care Coordinator will advocate for the patient and family by identifying and valuing patient choice, spiritual needs, cultural, language and socioeconomic barreris to care transitions . In addition, the RN Care Coordinator will protect confidentiality while striving to achieve high levels of patient satisfaction. The RN Care Coordinator consistently conducts the utilization review process and the discharge planning process as required by hospital policies, standards of practice and Federal and State regulations. Dignity Health and Sponsoring congregations are committed to furthering the healing ministry of Jesus. Resources are dedicated to: delivering compassionate, high-quality, affordable heath services; serving and advocating for our sisters and brothers who are poor and disenfranchised; and collaborating with others in the community to improve the quality of life. This position requires the full understanding and active participation in fulfilling the Mission of St. Bernardine Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support St. Bernardine Medical Center's strategic plan and the goals and direction of the quality improvement/process improvement activities.
Minimum of 3 years nursing experience in an acute hospital setting; Prior Care Coordination experience in a clinical or insurance setting is required.
BSN degree or experience equivalent preferred
CM certification preferred; A Masters Degree in nursing with a concentration in Case Management can serve as a substitute for the experience requirement.
Excellent customer service and presentation skills are a must; Strong interpersonal and written communication skills are essential.
Demonstrated ability to apply analytical and problem solving skills; Demonstrated ability to manage multiple tasks or projects effectively
Ability to work independently as needed with a high degree of detail orientation
Ability to work efficiently in a fast-paced environment with changing priorities
Current Registered Nurse (RN) License to practice professional nursing within the State of California.
If operational conditions permit, training a candidatewithout the required experience may be considered.