Under general supervision, the RN Care Coordinator (RNCC) is responsible for facilitating and coordinating the care delivered to an assigned group of patients through multidisciplinary and patient/family collaboration to ensure quality and cost effective outcomes are delivered within appropriate care coordination parameters. Coordination involves assessment, planning, support, and evaluation of patient care and related outcomes.
Activities to be performed are facilitation of appropriate status and level of care, screening for high risk and transition of care needs, interviews with patient/family, and progression of care facilitation with the healthcare team. Encounters occur face to face, telephonically, and electronically with patients in clinic, at home, at school, and at work. Is an active contributor in the development of systems (e.g. care maps, clinical paths) to improve the care of assigned patient populations. Helps ensure compliance with state, federal and third party payor requirements.
Education 1. BSN and completion of a nursing education program that satisfied the licensing requirements of the Colorado State Board of Nursing for Registered Nurses required.
Experience 1. Three years of direct patient care experience in acute or ambulatory care required. 2.
Experience in case management, care coordination, or patient navigation preferred. Knowledge, Skills and Abilities 1. Knowledge and understanding of case management/coordination of care principles, programs, and processes in either a hospital or outpatient healthcare environment Professional and effective presentation skills. 2.
Ability to prepare presentations, reports or similar and present them to groups. 3. Efficient and effective facilitation and negotiation skills required. 4. Strong communication (written and verbal) and critical thinking skills.
Includes the ability to receive process and convey information in oral, written and keyboard formats; ability to read documents and assimilate ideas; and ability to work with abstract information and formulate plans of action. 5. Ability to lead team members and/or staff to achieve pre-determined goals. 6. Effectively collaborate with and respond to varied personalities in differing emotional conditions, and maintain professional composure at all times. 7.
Strong customer service orientation and aptitude required. Use nursing process to assess, identify problems, analyze and integrate data, decide on plan of action, apply appropriate intervention, and evaluate outcomes. 8. Evidence of leadership, creativity, integrity and initiative required.
Ability to integrate within team environment. Computers and Technology 1. Experience with windows-based computer programs and ability to use computer for data analysis and data display required. 2. Prefer experience with EPIC documentation platform.
Certificates, Licenses and Registration 1. Basic Life Support for Health Care Provider Certification/CPR required. 2.
Active Registered Nurse (RN) License in the State of Colorado or a participating compact state required.
All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.
Denver Health is an integrated, efficient, high-quality academic health care system that is considered a model for the nation. The Denver Health system includes the Rocky Mountain Regional Level I Trauma Center, a 525-bed acute care medical center, Denver's 911 emergency medical response system, 8 family health centers, 15 school-based health centers, the Rocky Mountain Poison and Drug Center, the Denver Public Health Department, an HMO, and The Denver Health Foundation.
As Colorado's primary safety net institution, Denver Health is a mission-driven organization that has provided more than $3.3 billion in care for the uninsured in the last ten years. Denver Health is a leader in performance and quality improvements and remains financially secure, in part, due to its nationally recognized implementation of lean principles in healthcare. Denver Health is a major resource to the community, serving approximately 185,000 individuals and 67,000 children a year.
Located just south of downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).
"Denver Health is committed to provide equal treatment and equal employment opportunities to all applicants and employees. Denver Health is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class."