RN - Admissions Supervisor

PAY RANGE: $42.76 to $55.30/hr + $7,500 (sign-on bonus) + any shift differentials when applicable

Supervise, plan, coordinate, and organize day-to-day activities that will enhance effectiveness of the Admission Department. Coordinate referrals and ensure smooth admissions processing for referral sources, families, staff and patients.

ESSENTIAL FUNCTIONS:

• Oversee the daily referral, intake, admissions and preauthorization process for incoming patients.

• Organize, plan and direct work assignments for Admissions staff.

• Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.

• Supervise and monitor personnel adherence to established Admissions criteria and ensures that appropriate documentation of approval/denial occurs.

• Adhere to established Patient Rights and ensures the Admissions staff comply.

• Act as an intermediary on difficult cases, keep leadership team informed of the status of problematic situations.

• Ensure compliance with front-end financial processes to include benefit verification, financial counseling, and completion or prior authorization of each patient per Acadia policy and facility process.

• Maintain knowledge or milieu management.

• Ensure that FTE utilization in Admissions falls within fiscal guidelines, but also ensures patient safety and admission efficiencies.

• Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.

• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.