RMA Technician

Are you ready for what's next?

Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes "Next Never Rests," and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.

Primary responsibility is to process, evaluate and disposition Technical RMAs in assigned product families. This includes evaluating returned electrical product such as Battery chargers, inverters, electrical components, and mechanical devices. Decision making for next actions required, such as disposal, repackage or remanufacture, repair. Document all evaluations and report out on corrective action and trending quality issues in a timely manner. Collaborating with other team members in the quality, engineering, production, and service departments when there is need for further containment and/or Corrective and Preventative Action.

Navico Group is a leading provider of products and systems for the marine, RV, and specialty vehicle industries. Our brands span multiple categories, including marine electronics, power systems, and general accessories-and include globally recognized brands like Lowrance, Simrad, Mastervolt, RELiON, and Attwood. We sell in virtually every market around the world directly to OEMs and also to retail partners like Bass Pro Shops, Amazon, West Marine, and Walmart.

We are seeking a Quality Technician to join or growing team in Menomonee Falls, WI.

Responsibilities

• Evaluate, document and disposition damaged, defective and warranty returned items.

• Determine disposition of items into categories such as: Repacking, Remanufacturing, Repair and Recycle.

• Complete resolution of RMA returns and warehouse damaged items.

• Record evaluations, and document items for corrective actions

• Work closely with warranty and technical support groups to document and close RMA claims in a timely manor

• Working with engineering product management and quality manager to address quality concerns and trending issues.

• Maintain a safe working environment.

Qualifications

• High School diploma or equivalent, preferred

• Some secondary education/experience in a technical program or related field a plus.

• Certifications in circuit board, electrical and electronic device evaluation a plus

• Marine/RV Electrical experience a plus.

• 2 years in an electrical manufacturing, warranty, or quality environment

Skill Requirements

• AC/Dc electrical experience

• Ability to use of different electrical hand tools and meters. (Example: multi meters, calipers, Crimpers )

• 2-3 years doing electrical assembly and or evaluations.

• Technical competence in assembly practices and standards.

• This individual must have excellent problem solving and communication skills, and the ability to effectively interface with a wide range of employees to meet departmental and company goals.

• Thorough knowledge of Microsoft office and inventory monitoring software

• Circuit board and mechanical evaluation a plus

Behavioral Requirements/Distinguishing Characteristics, work environment:

• Teamwork and collaboration oriented.

• Personal accountability/ownership mentality.

• Function as role model by displaying good judgment and integrity.

Work Environment

• Must be able to routinely lift 50 lbs. shoulder-height,

• Understand electrical safety while using and applying electricity.

• Battery handling safety including use and care of lithium-ion batteries a plus

• This position will work in a lab environment, at a stand-up bench.

Next is Now!

We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and inspiration. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

Equal Opportunity Employer: Minorities/Women/Protected Veterans/Disabled

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Brunswick and Workday Privacy Policies

Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: hrsharedservices@brunswick.com or 866-278-6942.

All job offers will come to you via the candidate portal you create when applying through a posted position through https:///www.brunswick.com/careers. If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or HRSharedServices@brunswick.com.

#Brunswick Corporation