NOW GATHERING APPLICATIONS FOR AQSC 2021 SEASON START UPS
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The Riverlorian is responsible for creating and delivering a variety of presentations in an easily digestible and entertaining manner to all guests onboard. This position must establish relationships with guests and at all times, help the entertainment team foster a relaxing and informational atmosphere..
Essential Duties & Responsibilities
Creating and delivering informative, entertaining presentations on a variety of topics, including history, natural history, and riverboating in general
Continually expanding your body of knowledge about the region
Making daily announcements about the river and the course we are on
Performing on-deck narration describing the area through which we are cruising
Introducing any special guest lecturers
Upkeep of all library materials and resources kept onboard
Hosting any onboard activities scheduled by the Cruise Director
Participating in greeting and welcoming of our guests in onboard embarkation.
Cleanliness and up keep of all entertainment areas.
Adhering to any changes or additions to this list or any cruise layout.
Participating in weekly fire and abandon ship drills.
Participate and ensure participation of all USCG mandated drills and emergency procedures as directed
Performs other duties if required since above stated describe only a regular working day and may not be inclusive of every task needed to achieve results
Requirements & Qualifications
HS Diploma or Equivalent Required
Bachelor's Degree in History, Communication or a similar field preferred
Professional Certification(s) or License:
Valid Transportation Worker Identification Credential (TWIC) - if applicable, and/or ability to obtain and maintain
Copy of DD214, if Veteran status
Skills & Abilities:
Excellent verbal and written communication skills
Ability to interact with individuals at all levels in a pleasant and professional manner
Logically and independently plan, organize and complete work assignments
Must maintain a neat, clean and professional appearance
Two years of experience in a position with similar duties and responsibilities
Cruise industry experience preferred
Must be at least 21 years of age.
Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion and post-accident/incident testing.
At Hornblower Group and American Queen Steamboat Company, our mission is to create amazing experiences - not only for our guests, but our employees. Our company values (RESPECT) and operating principles (Hornblower 12) allow us to live out our mission of creating amazing experiences.
RESPECT stands for: Respect, Environment, Safety First, Professionalism, Exceed, Communication and Teamwork. Our Operating Principles, known as the Hornblower 12 demonstrate the ways we promise to engage to live those values:
We treat others - guests and fellow crew members alike - with Respect, by fostering a diverse and inclusive environment.
We are stewards of the Environment through practicing conservation, protection and education.
We believe in Safety First by creating and maintaining a safe and secure workplace.
We are Professional, and will demonstrate that in the following ways:
We are on time - to start and stop - and we come prepared.
We make objective data- and logic-based decisions with limited emotion.
We prioritize by making difficult trade-offs and fast, quality decisions. We follow the 80:100 rule, making decisions that are at least 80% right, but 100% actionable.
We Exceed expectations, embracing these principles:
As employees, we expect to win, but always prepare and passionately compete like an underdog.
We strive to innovate and reinvent, always looking forward and not stuck in the past.
We value Communication, by following guiding principles:
We listen to each other - fellow crew members and guests - and are responsive, vehemently following the 24-hour rule.
We are transparent and efficient in our processes and do not entertain politics and bureaucracy.
Teamwork helps drive us towards success, and together we embody teamwork by:
We function as a team, playing our role and trusting our teammates.
We work hard but have fun and don't take ourselves too seriously.
And most importantly, we take the time to recognize and celebrate our successes together under the Hornblower family!
American Queen Steamboat Company is proud to be an Equal Employment Opportunity employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, the Company participates in the E-Verify program in certain locations.