Riverlorian - American Queen Steamboat Company

Hornblower Lansing , MI 48907

Posted 2 months ago

NOW GATHERING APPLICATIONS FOR AQSC 2021 SEASON START UPS

In addition to the application process please copy and paste the link below into a separate browser window for consideration.

https://www.cindexinc.com/c/6E6B8A

Duties & Responsibilities

  • Creating and delivering informative, entertaining presentations on a variety of topics, including history, natural history, and riverboating in general

  • Continually expanding your body of knowledge about the region

  • Making daily announcements about the river and the course we are on.

  • Performing on-deck narration describing the area through which we are cruising

  • Introducing any special guest lecturers.

  • Upkeep of all library materials and resources kept onboard.

  • Hosting any onboard activities scheduled by the Entertainment Director.

  • Participating in greeting and welcoming of our guests in onboard embarkation.

  • Assisting in the dockside/hotel check-in process.

  • Cleanliness and up keep of all entertainment areas.

  • Adhering to any changes or additions to this list or any cruise layout.

  • Participating in weekly fire and abandon ship drills.

  • Ensure behavior and performance supports the company's Mission

  • Follow company values in responding to others in work situations

  • Meet "standards for service" behaviors

  • Use recovery steps to respond to others who are dissatisfied

  • Make hospitality standards an important part of day-to-day duties

  • Be a RESPECT System example for others

  • All other duties as assigned - may be assigned to assist other departments/crew with various tasks outside this Entertainment position description, i.e. dining room, luggage, bar, clean-up, etc.

Minimum Qualifications & Requirements

Education:

  • HS Diploma or Equivalent Required

  • Bachelor's degree preferred in History, Communications or similar field preferred

Professional Certification(s) or License:

  • Valid Transportation Worker Identification Credential (TWIC) - if applicable, and/or ability to obtain and maintain

  • Copy of DD214, if Veteran status

Skills & Abilities:

  • Excellent verbal and written communication skills; must be fluent in English

  • Ability to interact with individuals at all levels in a pleasant and professional manner

  • Logically and independently plan, organize and complete work assignments

  • Must maintain a neat, clean and professional appearance

Experience:

  • 2 years of experience in position with similar duties and responsibilities

  • Cruise industry experience preferred

Other:

  • Must be at least 21 years of age.

  • Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion and post-accident/incident testing.

Working Conditions:

The majority of work is performed in a Marine environment in both indoor and outdoor conditions with exposure to various temperatures and weather conditions, along with a moderate to loud noise level.

The Marine operation is subject to varied wake and motion.

Positions both live and work onboard a vessel, on a rotational basis for consecutive port-to-port voyages during the regular season.

Physical Requirements:

  • Ability to stand and walk on nearly a constant basis; ability to work long hours each day

  • Ability to bend, rotate and reach frequently

  • Ability to carry, push/pull and/or lift materials weighing upwards of 40 lbs

  • Ascending/descending stairs or ladders safely

  • Ability to manipulate/handle/grip materials required to perform job

  • Ability to maneuver through/in/around small and/or confined areas within the vessel

  • Must be able to maintain both static and dynamic standing balance to complete various duties associated with job

  • Must be capable of performing emergency duties as listed in the vessel's station bill

  • Crew bed/bunk equipment are rated for 250 lbs maximum weight capacity per bunk.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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Riverlorian - American Queen Steamboat Company

Hornblower