Risk Services Support

Insurance Office Of America Inc. Longwood , FL 32750

Posted 3 days ago

Are you

  • A Risk Management Coordinator or Customer Service Representative with experience implementing Learning Management Systems?
  • Looking for a company where you will be treated with respect, be appreciated for your expertise and contributions, and have the opportunity to lead others?
  • Wanting to join an insurance industry leader that will invest in your professional development and help you reach your fullest potential?
  • Ready to take a leap forward in your career with a company that truly cares about growing people - and not just profits?

If so, we want to hear from you!

We're Insurance Office of America, one of the nation's largest privately held agencies. IOA was founded in 1988 with the idea that professional client service provided by knowledgeable, caring, and passionate people makes for a winning combination. Whether working at our home office in suburban Orlando, Florida, one of our branch offices across the US and London, or with one of our subsidiary companies, the continued growth of our nearly 1,000 employees is a testament to our belief that great things start with great people!

At IOA, we're driven by our mission and core values. We work hard, but we have fun too. Workplace ideals like leading by serving, work/family life balance, and giving back to our community aren't just clichs here they're a part of who we are. We believe in helping people grow, develop and achieve their professional goals, so when you join the IOA team you truly become a partner in our shared success.

Great Reasons to Work at IOA include:

  • Competitive salaries and bonus earning potential

  • Great benefits, including company paid health insurance

  • Paid time off for holidays, vacations, and sick time

  • 401K with an employer match

  • Participation in our employee stock plan

  • Opportunities for professional growth and career progression

  • A culture that emphasizes respect for every individual

  • Company commitment to work/family life balance and community service

  • Teammates who share your drive for excellence

  • Knowing every day you are helping our clients protect their families and businesses

We're looking for a Risk Services Support to join our Longwood, FL branch team.

Risk Services Support success factors include:

  • Effectively executes and manages sale, set-up, and implementation of Learning Management System and IOA Risk Services Claims Portal, including providing initial and ongoing user training.

  • Creates, coordinates, and delivers Learning Management System and Claims Portal sales presentations.

  • Provides ongoing client technical support in regards to any Risk Services products, programs, and services.

  • Performs client level workplace safety and OSHA compliance consulting.

  • Develops and maintains expertise in RiskScore product/system, and provides effective RiskScore sales support, consulting, and system implementation.

  • Serves as risk services subject matter expert for team, answering questions, providing support, and developing solutions to client problems.

  • Delivers outstanding client service at all times, including proactively anticipating client needs, maintaining frequent and professional client communication, and responding quickly to any service requests.

Qualified candidates will have:

  • Exceptional customer service skills

  • Excellent multi-tasking, organizational, delegation and decision-making skills

  • Outstanding verbal/written communication skills

  • Ability to learn multiple computer systems and to train others on how to utilize them

  • Ability to perform large work volumes with high degrees of accuracy

  • Ability to prioritize to achieve tasks

  • PC proficiency, including MS Office

  • Exceptional personal character, including a strong work ethic, positive attitude, and willingness to assist others at all times

If you're ready to take a leap forward in your career, please click below to apply. Any candidates meeting the qualification requirements for the Risk Services Support position will be contacted. We're looking forward to hearing from you!

IOA is an Equal Opportunity Employer, and has been recognized as a great place to work by Business Insurance magazine, Florida Trend, and the Orlando Sentinel.

To learn more, please visit us at www.ioausa.com.

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Risk Services Support

Insurance Office Of America Inc.