Risk Program Manager

JOB SUMMARY

Reporting directly to the assigned Assistant General Counsel, responsible for performing a variety of high level, managerial, and confidential risk management duties, including supervision of the risk management team and creation, oversight and coordination of the Workers' Compensation Program, the Loss Prevention and Safety Program, and the Property and Casualty Program. This position routinely partners with County leadership, the County's broker/consultant, and outside vendors on risk program designs and management.

EXAMPLES OF WORK PERFORMED

• Provides advice and assistance as a confidential trusted advisor to the Williamson County Commissioners Court regarding insurance and risk-related damages, claims, inquiries, and prevention

• Routinely communicates closely with Commissioners Court, County departments, and elected officials

• Trains and manages the Risk Management team

• Performs personnel management, including hiring, termination, employee recognition, disciplinary action, and training

• Conducts annual performance evaluations and makes salary recommendations

• Leads the transition of the County's Workers' Compensation program from fully-insured to self-funded

• Creates, implements, and oversees self-funded Workers' Compensation Program

• Creates and implements Workers' Compensation policies and procedures regarding all aspects of Workers' Compensation, including but not limited to injury reporting, leave compensation and benefits, oversight of third-party administrator, employee temporary transitional assignments and return to work, state reporting requirements, internal reporting, Texas Department of Insurance (TDI) compensation hearings, coordination with legal counsel regarding compliance and potential litigation, management of the Risk Fund and payment of claims, and calculation of individual department/office financial responsibility in coordination with the County Auditor

• Develops Workers' Compensation plan documents

Creates, implements, and oversees the County's Loss Prevention and Safety Program

• Creates and implements Loss Prevention and Safety policies, programs, and objectives, including those regarding incident investigation, root cause analysis, occupational training, ongoing data analysis and needs assessment for purposes of advising Commissioners Court, creation and marketing of the goals of risk management, and creation of a culture of safety in conjunction with department heads and elected officials

Creates, implements, and oversees the County's Property and Casualty Program

• Responds to ongoing loss incidents within the County

• Gathers and coordinates sensitive document delivery

• Analyzes and coordinates multifaceted large claims with stakeholders

• Ensures reimbursements for claims are accurate and deposited

• Verifies, coordinates, and approves the settlement of liability claims with the approval of the Commissioner's Court General Counsel

• Oversees the implementation of property and casualty insurance changes County-wide, as needed

• Reviews and processes complex invoices

• Assists County departments and elected officials with insurance and risk related damages and inquiries

• Prepares various reports for insurance purposes, such as payroll, vehicle and heavy equipment inventory, property schedule, etc.

• Conducts annual audit and reconciliation of all lines of coverage

• Coordinates property schedule with Facilities, Parks, and Department of Infrastructure

• Forecasts annual insurance premiums and deductibles

• Prepares reports/analysis of all programs for internal leadership and departments

• Prepares, distributes, and promotes all communications regarding assigned areas of responsibility

• Creates, provides, and recommends training internally and throughout County

• Implements department records management standards, including use of software and information systems

• Oversees the consistency of data maintenance and record keeping

• Oversees claim database development, updates, implementation, and functionality

• Makes recommendations based on risk assessments, collecting and analyzing documentation, statistics, reports, and market trends

• Provides administrative support to General Counsel and outside counsel related to legal matters and litigation (e.g., document retrieval, scheduling, filing)

• Assists Williamson County Emergency Management during emergency and disaster situations

• Collects and validates certificates of insurance and bond requirements from outside vendors

• Handles all office-related procurement, included related documentation and reconciliation

• Leads Risk Management Committee

• Serves on and chairs various committees

• Attends all meetings and trainings, as required

• Performs other duties as assigned

ORGANIZATION RELATIONSHIPS

• Reports directly to

• Assistant General Counsel

• Direct Reports

• Yes

PHYSICAL DEMANDS

• Position involves prolonged sitting at a workstation, visual examination of documents, reaching, walking, twisting, bending, standing and occasional lifting/carrying

ENVIRONMENTAL FACTORS

• Work is primarily indoors in an air-conditioned environment

• Regular travel between work sites as required

IRREGULAR HOURS

• Work outside of the normal office hours (Monday-Friday 8 a.m. to 5 p.m.) may be required

• May be deemed essential personnel in the event of an emergency or disaster

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.

MINIMUM QUALIFICATIONS

• Bachelor's degree and five (5) years of relevant risk management, insurance, and/or self-insurance work experience

• Two (2) years of demonstrated lead or supervisory experience

• Intermediate knowledge of Microsoft Excel

LICENSES AND CERTIFICATIONS

Required within thirty (30) days of employment

• Valid Texas driver's license

PREFERRED QUALIFICATIONS

• Eight (8) years of relevant risk management, insurance, and/or self-insurance work experience

• Five (5) years of demonstrated lead or supervisory experience

• Certified Risk Manager (CRM) certification

• Advanced skills in Microsoft Excel

• Working knowledge of FASTER database and Microsoft SharePoint

• Experience using record management software programs

EMPLOYMENT TESTING

Employment is contingent on passing any post-offer pre-employment screening as listed below:

• Criminal background check: Yes

• Motor Vehicle Record check: Yes

• Drug screening: No

• Physical exam: No

• Psychological exam: No

• Additional: N/A

SUPPLEMENTAL INFORMATION

A Williamson County online application (resumes alone are not sufficient) must be received before the position is closed. Positions are open until filled, subject to close at any time after five (5) business days. The Human Resources Department is located at 100 Wilco Way, Georgetown, TX 78626. Phone (512) 943-1533 or visit our website at www.wilcotx.gov/469/Human-Resources.

Williamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.

TOBACCO FREE WORKPLACE POLICY

Williamson County is a tobacco free workplace. The use of tobacco products (e.g., cigarettes, cigars, pipes, snuff, chew, etc.) and Electronic Nicotine Delivery Systems (ENDS) (e.g., vapor, e-cigarettes, etc.) prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment.