Risk Officer

General Description

The Risk Officer is responsible for the administration and coordination of the City's risk management programs. The Risk Officer plays a pivotal role in identifying, assessing, and mitigating risks within the organization. The Risk Officer oversees the development and implementation of risk management strategies to minimize potential threats to the organization's operations, finances, and reputation. The Risk Officer collaborates with various departments to ensure compliance with regulations, evaluates insurance needs, and develops contingency plans to address potential risks effectively. Work is performed with limited supervision and considerable latitude. The position relies on advanced level experience and independent judgement. Performance is evaluated through periodic conferences and written reports, as well as statistical information indicating accomplishments relative to reduction of safety hazards, occupational accidents and injuries, and compliance with legislated and administrative regulations.

Examples of Essential Functions

Provides oversight, direction, and implementation of risk management functions. (95%)

• Coordinates the implementation of an effective loss control program within all City divisions to reduce the frequency and severity of occupational accidents and injuries as well as mitigating public liability.

• Develops, implements and maintains risk management policies and procedures, including but not limited to those for risk, insurance, loss prevention, claims management, continuity of operations, disaster preparedness, work-place safety, workers compensation, and related programs.

• Implements risk mitigation strategies and monitors their effectiveness.

• Conducts risk assessments to identify potential threats and vulnerabilities.

• Develops and maintains risk management related plans and response protocols. Coordinates related drills and exercises.

• Collaborates with department heads, managers, and other staff to assess and manage risks within their respective areas.

• Evaluates contracts, bid proposals, vendor insurance coverage, and other sources of risk to avoid or minimize liability; edits insurance articles in proposed contracts; and revises insurance requirements templates.

• Evaluates insurance coverage and recommends adjustments as needed.

• Coordinates with the City's insurance provider to manage, renew, and maintain appropriate and effective Worker's Compensation, General Liability, Property Damage and other applicable insurance policies.

• Monitors industry trends and regulatory changes to anticipate emerging risks.

• Provides technical guidance, coaching, consultation, information, training and assistance to all levels of employees regarding risk management policies, practices, procedures, and programs.

• Processes and manages insurance claims, including workers compensation, general liability, and bodily and property damage from initial report through the final disposition.

• Ensures compliance with all applicable local, state, and federal safety laws or regulations.

• Investigates accidents and incidents to determine cause and recommends preventative measures to avoid future recurrence.

• Investigates, negotiates and settles claims within the established financial authority; recommends negotiation and settlement strategy of claims above the established financial authority.

• Maintains accident report records and compiles statistical information relative to all losses.

• Prepares and maintains statistics, compiles data and creates reports regarding risks and claims.

• Performs regular inspection of work locations for the purpose of discovering unsafe working conditions or work practices.

• Coordinates the City's Health and Safety Team.

• Maintains property, vehicle, inland marine schedule, and other insurance schedules and values.

• Supports Procurement and Contract Management division staff as assigned (ex. vendor insurance verification).

• Supports Human Resources staff as assigned (ex. drug testing, "Health and Safety Month", and reviewing job descriptions for appropriate safety content).

• Follows safe working practices and has thorough knowledge of safety practices and procedures.

• In the event of a hurricane, major storm, natural or man-made disaster, which has or may threaten the area, the employee will be expected to work.

Additional Duties and Responsibilities (5%)

• Performs all duties and responsibilities in a manner consistent with the core values of the City, and consistent with City and Department policies.

• Adheres to laws, regulations and policies of the City and of the assigned Department. Follows instructions provided by Department Director or their designee.

• Participates in department meetings, staff meetings and other related activities.

• Completes the identified, required or assigned training timely and applies acquired knowledge and/or skills.

• Follows retention requirements of public records pursuant to Public Records and the Florida Department of State, General Records Schedule, Chapter 119, Florida Statutes as amended.

Emergency Management Role

• Participates as a member of the City staff as required to take action in the event of an emergency.

• Acts in the assigned role to support the City in disaster preparation and/or disaster recovery efforts as described in the City of Casselberry Emergency Management Plan, supervisor, or designee. As a member of the City Administrative staff may be responsible for safeguarding the records of the City Manager in the event of an emergency.

(These essential and additional job functions are not to be construed as a complete statement of all duties per formed. Employees will be required to perform other job related marginal duties as assigned.)

Typical Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Education and Training: A minimum of a bachelor's degree in occupational safety or related field. A comparable combination of education and experience may be considered.

• Experience: A minimum of five (5) years of directly related experience is required.

• Certificates, Licenses and/or Registrations Required: Must possess and maintain a valid Florida Driver's license. Certification as Certified Risk Manager (CRM), Certified Safety Professional (CSP), Certified Occupational Safety Specialist (COSS), Associate in Loss Control Management (ALCM), Associate in Risk Management (ARM), or similar certification is desired upon hire and is required within 12 months of hire. Knowledge of municipal risk and safety is also desired. A Motor Vehicle Record (MVR) check will be made to determine acceptance of past driving record.

• Security Clearance: Florida Department of Law Enforcement background clearance is required.

• Knowledge, Skills and Abilities:

• Comprehensive understanding of risk management principles and practices.

• Thorough knowledge of relevant laws, regulations, and industry standards and the ability to interpret and apply them.

• Thorough knowledge of various types of insurance coverage including but not limited to Worker's Compensation, General Liability, Property Damage and other applicable insurance policies.

• Knowledge of safety and health hazards and of applicable safety precautions and first aid practices.

• Knowledge of public liability statutes, Worker's Compensation statutes, and procedures.

• Knowledge of the techniques of claim investigation, adjustment, and settlement.

• Strong analytical and problem-solving skills.

• Skill in effectively dealing with the public and other agencies in a courteous, tactful and impartial manner.

• Proficiency in risk assessment methodologies and tools.

• Ability to collaborate effectively across departments and levels of the organization.

• Ability to maintain health records and confidentiality.

• Ability to research and analyze safety trends and job hazards and to prepare required reports and analyses.

• Ability to conduct risk and safety training and promote related programs to City personnel.

• Ability to communicate effectively orally and in writing and to provide presentations to both large and small groups.

• Ability to establish and maintain effective working relationships with co-workers, other City employees, the general public, and employees of other public and private agencies.

• Ability to operate a motor vehicle.

• Ability (intermediate to advanced level) to utilize Microsoft Office Suite, e.g. Outlook, Word, Excel, PowerPoint, and Publisher.

• Ability to effectively prioritize tasks.

• Ability to support the Mission of the City of Casselberry: Committed to protect and enhance the quality of life within its community.

• Ability to support the Core Values of the City of Casselberry.

• Ability to support the vision of the City of Casselberry: A vibrant, affordable, diverse, and progressive community where citizens feel safe, enjoy their neighborhoods, and access their city government.

Supplemental Information

The work environment and physical demands described here are representative and not intended to be all-inclusive of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made when requested to enable individuals with disabilities to perform the essential functions.

• Work Environment: This position primarily performs the duties in an office environment. The noise level in the work environment is moderate and consistent with an office environment.

• Physical Demands: The primary functions require prolonged periods of sitting at a computer, using hands to handle or feel. Occasionally this position will stand, walk, crawl, kneel, smell, bend and drive. In addition, this position may be required to occasionally lift and carry up to twenty-five (25) pounds with or without assistance. This position is regularly required to use vision, speech and hearing, with or without assistive devices.

• Equipment/Tools and Technology Used: This position utilizes the following tools and equipment while performing the duties of the job: Desktop computer, desk phone, mobile phone, desktop scanner, copier, fax, printer and city vehicle.

• Employee Infection/Exposure Risk Classification: Category III: Employee performs tasks that involve no exposure to blood, body fluids or other potentially infectious materials (OPIM). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid, or to be potentially exposed in some other way. Tasks that involve handling of implements or utensils, use of public or shared bathroom facilities or telephones, and personal contact such as handshaking are Category III tasks.