Risk Manager

Firstservice Residential Guttenberg , NJ

Posted 3 weeks ago

PRIMARY RESPONSIBILITIES:

Assist the Assistant General Manager, who supervises Operations and Risk Management, with responding to losses and processing insurance claims, on the job incidents, and any other human resources (HR) functions. This person performs moisture surveys and inspections during a water loss. This manager also serves a customer service function and will be responsible for meeting with residents, contractors, technicians, engineers, plumbers and members of the Board on a regular basis.

SKILL REQUIREMENTS:

  • Analytical skills and an eye for detail

  • Strong customer service skills

  • Strong legal background - Certified Paralegal working in a law firm or insurance carrier strongly preferred

  • Excellent leadership and organizational abilities

  • Understanding of insurance, and claims administration, preferably within a condominiums

  • Excellent interpersonal, written and oral communication skills

  • Exceptional communication and presentation skills

  • Knowledge of Microsoft Office Programs, Notion, Buildinglink, Connect, Trello, FLIR Tools preferred.

  • Understand how to read and interpret a legal complaint

  • Understand how to read and interpret an engineer's report (i.e., environmental, survey, hygienist, electrical, structural, etc.)

  • Bachelor's Degree or 5 years of equivalent experience

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Defining, implementing and revising overall risk/claims management process, which includes an analysis of the financial impact on the asset when risks occur.

  • Perform on-site moisture surveys.

  • Work closely with contractors, insurance adjustors, homeowners and tenants on the re-build of units affected by losses (i.e., water/fire etc.).

  • Assist the Assistant General Manager with performing a risk/claims assessment: Analyzing current risks/claims and identifying potential risks that are affecting the asset.

  • Provide weekly, monthly, quarterly, semi-annual and annual metrics reporting as defined by management.

  • Provide quarterly updates to the Association's Board of Directors and on a semiannual basis to the Association during an open meeting.

  • Handle all site level human resources functions with the assistance of the Assistant General Manager to develop job descriptions, handle personnel issues, and develop and implement staff evaluations.

  • Maintaining records of insurance policies and claims.

  • Conducting policy and compliance audits, which will include liaising with internal and external auditors.

  • Building risk awareness amongst staff by providing support and training within the company.

  • Supervise administrative functions including, but not limited to, the creation of board packets, meeting minutes, covenants hearings, violation letters, and fine notices.

  • Analyze and implement administrative procedures to streamline office functions.

  • Plan and organize Board sponsored events.

  • Plan and organize all staff events.

  • Assists the Assistant General Manager to ensure proper reporting and safety documentation for all State and Federal required reports and code compliance.

  • Provides periodic reporting on financial impact after loss, risk assessments, claims process efficiencies and costs.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
High Rise LiveIn Superintendent

Taylor Management

Posted 1 week ago

VIEW JOBS 10/7/2021 12:00:00 AM 2022-01-05T00:00 <p>The Superintendent of the High-Rise Building will be part of the complete Building Management team and will partner up and take his/her direction from the General Manager. That team will be made up of the Building Superintendent, Community Manager, Administrative Assistant, Lead Concierge and Union Shop Stewart, if a union is in the building, or the third-party staffing company, if one or more are used. This individual will possess knowledge and skill in the areas of day-to-day operations of a high-rise building’s mechanical components and maintenance and housekeeping staff and will take direct instructions from the General Manager and Community Manager.</p> <p><strong>Responsibilities</strong><br></p><ul> <li>Work hand in hand with the General Manager (GM) and Community Manager (CM) to deliver a positive and proactive environment for the building and the association membership.</li> <li>Daily scheduling and inspections of the work being performed by the maintenance and housekeeping staff. </li> <li>Educating the maintenance and housekeeping staff, when needed, in performing some technical tasks.</li> <li>Taking inventory of building equipment and supplies and ordering the necessary supplies proper for building operations.</li> <li>Walk through inspections of the building’s interior and exterior grounds 2-3 times weekly, and reporting work orders as needed, to the Administrator for posting, to maintain a clean and efficient building.</li> <li>Reviewing owner alteration forms as submitted by the CM with final review and approval by GM.</li> <li>Inspection of all on going owner alteration to maintain that the approved work is actually being performed and not extra unauthorized work is being added.</li> </ul> <ul> <li>Inspection of owner/tenant issues as directed by the management office staff, with reports back to the CM and/or GM, as needed.</li> <li>Working hand in hand with third party vendors needed to address work that is outside of the super’s scope of ability and/or responsibility, reporting the outcome to the CM and./or GM for anticipated payment of such service.</li> <li>Working with the CM and GM on the preparation of the fiscal annual budget bringing into play the buildings mechanical needs for Operating expenses as well as Reserve expenses.</li> <li>Operating a preventive maintenance program on all the mechanics in concert with the third-party professionals responsible for the replacement of those mechanical components.</li> <li>Scheduling all necessary inspections with the state and local inspectors as well as insurance risk adjusters.</li> <li>Overseeing the snow removal process of the common areas in correlation with the third-party snow contractor to maintain a safe and clean common area for the residents.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Meeting with the CM and/or GM daily, at the beginning of the day and at the end of the day, to review the daily activity that took place and the planned work for the next and future days.</li> <li>Daily inspections of all pumps and mechanical components that facilitate the day-to-0day operation of the building with proper documentation.</li> <li>Responding to all mechanical emergencies 24/7.</li> <li>Positive Attitude</li> </ul><ul><li>High Rise experience preferred; not required.</li></ul><p><strong>Benefits</strong></p><p>Medical Insurance</p><p>Dental Plan</p><p>Vision Plan</p><p>401k</p><p>Paid vacation, paid sick &amp; personal time off</p><p>Paid holidays</p> Taylor Management Guttenberg NJ

Risk Manager

Firstservice Residential