Risk Management Specialist

Risk Management Specialist

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Hiring Department: Risk Management

Location: Chicago, IL USA

Requisition ID: 1021724

Posting Close Date: 7/12/2024

Salary Range: 60,000-160,000 Commensurate with experience

About UI Health

The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois at Chicago (UIC), UI Health comprises a clinical enterprise that includes a 495-bed tertiary care hospital, 22 outpatient clinics, and 13 Mile Square Health Center facilities, which are Federally Qualified Health Centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity.

Position Summary

Three positions -These positions will be responsible for the delivery of clinical risk management and patient safety services within assigned service lines throughout the state-wide University of Illinois clinical patient network and Mile Square Federally Qualified Healthcare Clinics. Risk management and patient safety services, as defined by the American Society for Health Care Risk Management, includes the domains of clinical patient safety, risk financing, legal and regulatory, health care operations, and claims and litigation.

Duties & Responsibilities

• Clinical Patient Safety

• Support the organization's Culture of Safety through contributing to Root Cause Analysis (RCA) of sentinel, serious harm and near miss events. Develop event timelines. Utilize process mapping for RCA meeting presentations. Research evidence based best practices related to clinical processes. Contribute to development of related process improvement plans with supervision by Senior Risk Manager. Monitor process improvement plans through the organizational quality committee structure. Categorize events and contributing factors and collaborate with related data analysis by Clinical Data Practice Analyst. Assist with development of associated risk education for the organization and within assigned service lines.

• Assist Senior Risk Manager with Critical Incident Debriefing (CID) process through identifying appropriate events for rapid review, initial fact gathering, timeline development and brief case summary.

• Review patient safety events for assigned clinical service lines and assign criteria-based harm and severity ratings. Monitor manager and consultant review of events for closure. Refer appropriate events to the Co-Worker Observation Reporting System (CORS). In consultation with Senior Risk Manager, identify appropriate events to the multi- specialty physician peer review and nursing peer review committees.

• Triage high harm events and refer to Senior Risk Manager. Assist the Senior risk Manager with investigation of these including stabilization of the environment, coordinating witness interviews, record analysis and timeline development, evidence retrieval, and billing management.

• Participation in the Department's Care For the Caregiver program. Identify and refer staff for peer support. Participate in program training and periodic meetings.

• Assist the Senior Risk Manager with the investigation of events involving potential patient abuse by staff, including facilitating UIC police reporting, witness interviews, recommending administrative leave in consultation with Human Resources, securing video surveillance, ensure mandatory reporting obligations, communicate with patient on investigation progress and facilitate event through closure.

• Participate in National Patient Safety Goal Sub-committees, Failure Mode Effects Analysis (FMEAs) or other organizational patient safety committees or initiatives. Prepare or assist with reporting to the hospital wide Safety Committee. Maintain awareness of national patient safety initiatives and evaluate for inclusion to the organization's Safety program.

• Provide Consultation within service lines of potential workplace violence issues. Develop behavioral contracts, warning and termination letters. Engage with University of Illinois police and internal and external legal counsel as necessary.

• Risk Financing

• Refer events to the appropriate University insurance programs that include potential medical malpractice, general liability, workers compensation and property claims.

• Legal and Regulatory

• Liaison with Accreditation and Clinical Compliance on regulatory event investigations and periodic accreditation surveys within assigned service lines.

• Assist Senior Risk Manager investigation and resolution of complaints referred from Hospital Compliance complaint database

• Health Care Operations

• Participate in risk assessment opportunities

Minimum Qualifications

• Bachelor's degree required, healthcare related field preferred.
• CPHRM designation preferred or obtained within two years of hire.

Preferred Qualifications

• Master's degree in healthcare related field, MBA/MHA preferred

• Minimum of three years clinical hospital or clinical risk management experience preferred.

• RN licensure in the state of Illinois preferred.

• Two years of clinical risk management experience preferred.

For fullest consideration, please apply by July 12, 2024.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application, you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date.

This is a full-time and benefits eligible position. UI Health offers competitive salaries commensurate with experience. All full time benefits eligible positions include a comprehensive benefits package which include; Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan as well as paid leave which includes; Vacation, Holiday and Sick. In addition, we offer tuition waivers for employees and dependents. Go to https://www.hr.uillinois.edu/benefits for a complete list of Employee Benefits.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation