The Regional Patient Relations Risk Management Coordinator will act as a representative of management, to exercise initiative and judgment in responding to client problems or complaints promptly, courteously and appropriately, or, if unable or unqualified to assist, promptly refers to the appropriate party or department and follows up to ensure problem resolution. The Regional Patient Relations Risk Management Coordinator will work in collaboration with the System Director of Patient Relations, Region Vice President of Legal Counsel, the Region CEO, the Senior VP of Legal Counsel, and the System Director of Risk Management to develops and implement activities and policies to promote consistency in approaches to solving patient issues, problems, and concerns and to decrease risk to the Scott & White Healthcare System. In addition the Regional Patient Relations Risk Management Coordinator will make necessary arrangements for appointments, meetings, seminars, educational programs, and conferences between the region and the System Risk Management Department.
The ideal Regional Patient Relations Risk Management Coordinator candidate has three years of relevant experience with paralegal training or clinical background.
Location/Facility Baylor Scott & White Health
For more information on the facility, please click our Locations link.
Specialty/Department/Practice Risk Management
Shift/Schedule Full time
Benefits Our competitive benefits package includes*:
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
PTO accrual beginning Day 1
Baylor Scott & White Health