Risk Framework Business Control Manager

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

The Business Control Manager is an experienced well-rounded professional, who is responsible for execution, management and support of Private Bank's Risk Framework, Audit issue activities, self-assessments, including assisting in managing Single Process Inventory initiatives.

Responsibilities:

• Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards

• Performs monitoring and testing of controls, identifying issues and control improvements for remediation

• Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts

• Manages the performance and productivity of team members that conduct quality inspection reviews

• Ensures timely execution of QA activities including control execution, case management, and results reporting

• Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews

• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

• Design, manage and prepare remediation plans for AML and broader Supervision & Controls Quality Assurance, business testing and relevant metrics

• Serve as a single point of contact for an underling Private Bank Enterprise Reporting Hierarchy (e.g., Private Bank Financial Crimes) on all items in the risk framework and audit issues, including:

• Ensure process adherence to Risk and Control Framework and Enterprise Process Management Procedure

• Project manage process mapping sessions

• Assist with development of commentary for breached metrics

• Provide routine reporting and executive level summary on process performance to process owners

• Monitor process performance assess control effectiveness ratings

• Assist in audit issue management (issue summaries, thematic analysis, action plan development and evidence review)

• Lead on integration with process and product risk assessment governance

• Serve as expert on completing root cause analysis on gaps within the risk framework such as operational losses, audit issues assessment, control gaps in SPI and self-assessments prior to exam activity

• Lead Process Rating reviews and assessments, while partnering and influencing process owners

• Lead on liaison with ETU/EIT test alignment to SPI and centralized oversight for tests

• Coordinate integration of risk framework assessments (i.e., RCSA), self-assessments in advance of scheduled exams and product assessments

Desired Skills:

• Strong relationship management skills to build and maintain credibility and influence with support partners, leadership and stakeholders

• Detail oriented with ability to interpret data and compile it into value-added information for leaders

• Strong knowledge of business controls and risk framework, not afraid to challenge others

• Strong leadership, communication and presentation skills

• Proficient in Microsoft Office Suite (Excel, PowerPoint)

• Ability to drive results, adapt to fast-paced environment, and build relationships across multiple businesses and/or business partners

• Demonstrated passion for intellectual curiosity and accuracy as well as the ability to research issues and identify root cause and patterns

• Self-starter; strong sense of ownership & ability to create and execute plans

• Understanding of the Process Owner Portal (POP)

• ARIS Process mapping experience

Key Abilities:

• Audit background desired
• ORCIT/Key Measures experience

Skills:

• Controls Management

• Oral Communications

• Risk Management

• Stakeholder Management

• Strategy Planning and Development

• Continuous Improvement

• Drives Engagement

• Influence

• Strategic Thinking

• Talent Development

• Data and Trend Analysis

• Decision Making

• Monitoring, Surveillance, and Testing

• Problem Solving

• Quality Assurance

Shift:

1st shift (United States of America)

Hours Per Week:

40