Risk Control Director

Arch Capital Group Ltd. New York , NY 10007

Posted 2 months ago

The Position

This position primarily supports Arch Insurance Group's National Accounts Casualty Business Unit, to include Private Equity and Defense Base Act Underwriting teams. Primary functions of this position include assisting underwriting in risk prequalification, assessment and selection; identifying/guiding customer service needs and developing appropriate service plans; managing agreed upon account activities, expenses and relationships; monitoring and maintaining risk control services in accordance with regulatory requirements; and developing/delivering risk control information that assists Underwriting and clients in understanding, evaluating and controlling exposures.

Job Responsibilities

Prequalification and Risk Selection

  • The primary function of this position is to support the placement of profitable insurance.
  • Work collaboratively with Underwriting to review risk submissions to ensure that they include adequate information to complete a meaningful risk evaluation based on contemplated program coverages.

  • Provide Underwriting with a risk assessment of typical workers' compensation, general liability, and auto liability exposures based on expected loss frequency and severity for specific risks.

  • Based on review of loss experience/history, and through loss analysis activities, provide the Underwriter feedback on how well a specific risk mirrors expected loss performance for both new business and renewals.

  • Identifies/investigates background of specific accidents/claims that represent atypical occurrences.

  • Provide underwriter with information on identified exposures that may be atypical or unexpected for the specific risk versus class of risk based on operations, products, or services.

  • Provide underwriter with information on catastrophic exposures contemplated by class of risk, geographical location, nature of occupancy, employee/third party concentration.

  • Respond to specific underwriter questions and provide support on Technical/scientific (safety standards or operational processes), emerging liabilities (i.e., occupational disease or toxic torts).

  • Support account profitability by identifying appropriate risk control services, activities, and/or interventions.

  • Support account acquisition through general marketing and account specific sales presentations. Provide pre-renewal monitoring and feedback to underwriter.

Customer Service

  • Differentiate Arch Risk Control Solutions via strategic risk management philosophy.
  • When appropriate, negotiate service specifications or customer service needs expressed in marketing or prequalification meetings with the producer and/or account to identify customer needs and develop service proposal and pricing for inclusion in underwriter proposal.

  • Assist in building, maintaining and delivering established vendor services in accordance with technical and financial requirements.

  • When required respond to customer service requests, meeting agreed upon needs and building customer relationships to support account retention.

  • Act as a technical resource

Account Management

  • Manage agreed upon account relationships to meet or exceed expectations.
  • Build and maintain trusted advisor relationships with clients, producers, underwriters, and other team partners.

  • Monitor assigned account risk control activities to ensure that service and financial outcomes are delivered in accordance with agreed upon criteria.

  • Maintain liaison with Arch claims and TPAs.

  • Monitor significant claims activity and get involved as appropriate to minimize future potential.

  • As necessary, participate in claim reviews.

Regulatory Compliance

  • Ensure that risk control activities are administered in accordance with regulatory requirements.
  • Ensure that processes are set up to issue the necessary notices in accordance with regulatory requirements.

  • Acquire/retain the necessary documentation when customers choose to reject offered risk control services.

  • Administer requested services in accordance with regulatory requirements.

  • Maintain necessary files in accordance with regulatory requirements to respond to inquiries and audit activities.

Communications -

  • Represent Arch Risk Control Solutions in industry/trade group presentations and/or articles.

  • Submit, as needed, Risk Control information on appropriate internal sites.

  • Prepare technical information sheets for internal/external use on current topics of interest for clients and internal partners.

Desired Skills/Experience

  • Technical Job Knowledge - broad risk based industry background; risk management skills, risk control disciplines (ergo, IH, etc.); broad based background and understanding of casualty insurance coverages (workers compensation, auto liability, and strong skills in general and products liability); risk control regulatory & compliance issues.

  • Knowledge and expertise in Defense Base Act coverage and service.

  • Responsiveness - timeliness and quality.

  • Teamwork- ability to develop relationships/collaborate with internal and external partners/customers

  • Communication - verbal & written ability to conduct complex research and simply communicate findings; ability to demonstrate/apply consulting skills

  • Problem Solving/Decision Making - demonstrate skills as a creative/innovative and results oriented problem-solver

  • Ability for frequent travel throughout the United States to service multi-state accounts and participate in internal meetings and industry functions. Estimated routine overnight travel is 30% with periodic peaks to 40 - 50%.

  • Experience: 10+years of Risk Control/Risk Management Experience (a broad background with experience in diverse industries and operations and knowledge in varied risk control disciplines such as industrial hygiene and ergonomics is highly desirable).


  • Education: Bachelor's Degree in a Risk Management, Safety, Engineering, or related Technical Discipline.

  • Licenses, Certifications and/or Registrations: CSP or other professional designation; additional industry-specific study and designations (such as CPCU, ARM or ALCM) a plus.

The Company

Arch Capital Group Ltd. is a Bermuda-based company which provides insurance, reinsurance and mortgage insurance on a worldwide basis through its wholly owned subsidiaries. Arch offers competitive pay and a comprehensive benefits package. Additionally, Arch is committed to helping its associates create what's next by providing access to a variety of programs supporting your professional development and a culture that encourages innovation, collaboration and professional growth. We seek talent that thinks innovatively, values collaboration and will go the extra mile to serve our customers and develop our company.

A subsidiary of Arch Capital Group Ltd., Arch Insurance employs disciplined underwriting and prudent risk selection across all types of business. We have offices in the United States, Canada, Bermuda, UK, and Australia.

Arch Insurance Group is a market-leading specialty insurer providing property, casualty and a wide range of specialty insurance for corporations, professional firms and financial institutions around the globe. From product development to policy servicing to claims payment, we are dedicated to providing our customers with superb coverage and service.

Arch offers competitive pay and a comprehensive benefits package including a student loan assistance program, 401k company match and employee stock purchase plan (ESPP). Additionally, Arch is committed to supporting professional development and a culture that encourages innovation, collaboration and professional growth.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Critical Engagement Management (Bus Risk & Control Officer)

Wells Fargo

Posted 4 days ago

VIEW JOBS 5/28/2020 12:00:00 AM 2020-08-26T00:00 Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo's more than 70 million global customers. Seeking experienced Business Risk and Control Officer to join the Control Framework team, under the Critical Engagement Management organization, in the first line of defense. The Control Framework team will co-own the design of controls across Wells Fargo Technology together with the process and control owners. The team will also implement processes to drive effective design and performance across all technology controls, and drive control engineering and automation. The Control Framework team will be responsible for the following: * Control Architecture * Control Design * Control Quality Assurance, validation and certification * Process Risk and Control Effectiveness and Monitoring * Governance and Reporting on overall Control Environment * Control Framework Policy design and execution oversight * Control execution (ad-hoc, non-standard compensating controls until control gaps are addressed strategically) The Critical Engagement Management Team is key to the success of Control Framework and helping drive strategic and organizational change. The team is deployed on important, time-sensitive, programs of issue remediation work including the rapid identification, evaluation and documentation of processes and controls to determine if they adequately mitigate the risks of critical and complex risk issues. This includes identifying gaps to the remediation approach, providing support in enhancing the process and control documentation, and updating the control inventory where necessary. Required Qualifications * 7+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 7+ years of financial services industry experience, of which 5+ years must include direct experience in risk management Desired Qualifications * Advanced Microsoft Office (Word, Excel, and Outlook) skills * Excellent verbal, written, and interpersonal communication skills * Strong analytical skills with high attention to detail and accuracy * Ability to interact with all levels of an organization * Ability to assess issues, make quick decisions, implement solutions, and influence change * Certified Internal Auditor (CIA), Certified Information Systems Auditor, (CISA) Certification in Control Self-Assessment (CCSA), Certified Information Systems Security Professional, (CISSP) or other risk management discipline certification Other Desired Qualifications * Experience working on a "first line of defense" risk team. * 5+ years Technology Risk management experience in a specific technology domain or process, such as (and not limited to): * Architecture management * Access Management * Service Level / Availability Management * Disaster Recovery / Business Continuity Planning * Event Management * Information Security * Supplier / Vendor Management * Service Asset and Configuration Management * Software Development Lifecycle Management * Application Lifecycle Management * IT Operations * Change and Release Management * Incident and Problem Management * Data Management (ie. retention, backup, transmission, privacy, security) * Broad and significant knowledge of technology with emphasis on development operations, SDLC, quality assurance, problem and incident management, configuration management, application infrastructure services (e.g. middleware), platform management, information security architecture, identity and access management, enterprise architecture, cloud, third party hosted solutions, application risk assessments, information management, enterprise data, CRM services, and books and records. * 10+ years of audit/IT experience, including demonstrated interaction with Senior Level technology leaders * 6+ years project management experience with large scale technology projects including: business requirements, risk analysis, project planning, resource planning, risk/issue management, testing and implementation * Experience with assessing the adequacy of policies, procedures, processes, and compliance and operational controls in a significantly large and complex organization. * Prior experience with tracking, monitoring and implementing corrective actions or information security exceptions for Compliance/Operational Risk * Knowledge and experience with technology-related regulatory requirements and frameworks including FFIEC, COBIT, COSO, NIST, ITIL Job Expectations * Ability to travel up to 5% of the time Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. Wells Fargo New York NY

Risk Control Director

Arch Capital Group Ltd.