Risk Assurance Communications & Change Senior Manager

Pwc Chicago , IL 60602

Posted 3 weeks ago

A career in Firm Strategy and Communications, within Internal Firm Services, will provide you with the opportunity to establish effective communication programmes that enhance PwC's vision, strategy, values, and purpose. You'll focus on designing communication initiatives that aid in implementing new policies and programmes and that will enhance the organisation's relations with the community, public, government, shareholders, and employees. Our Internal Communications team creates and implements the most effective communication strategies and tactics that drives PwC's strategy and aligns its vision and purpose. As part of the team, you'll create high quality and high impact communications that engage our partners and people and enhance the PwC's culture and brand.

To really stand out and make us ?t for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Take action to ensure everyone has a voice, inviting opinion from all.

  • Establish the root causes of issues and tackle them, rather than just the symptoms.

  • Initiate open and honest coaching conversations at all levels.

  • Move easily between big picture thinking and managing relevant detail.

  • Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.

  • Develop specialised expertise in one or more areas.

  • Advise stakeholders on relevant technical issues for their business area.

  • Navigate the complexities of global teams and engagements.

  • Build trust with teams and stakeholders through open and honest conversation.

  • Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:

High School Diploma

Minimum Years of Experience:
6 year(s) of progressive managerial roles involving internal and external corporate communications.

Preferred Qualifications:

Degree Preferred:

Bachelor Degree

Preferred Fields of Study:

English Literature, Journalism, Communications Studies/Speech Communication and Rhetoric

Preferred Knowledge/Skills:

Demonstrates intimate knowledge of and proven success in managerial roles involving operating as strategic advisor and business partner to achieve a network of global firms' business strategic priorities and goals through the successful execution of change and communications activities, emphasizing the following areas:

  • Advising the coordination of standardized communications across the firm or business while eliminating non-strategic communications and driving use of the communications cascade;

  • Leveraging extensive knowledge of both change management and communications principles and practices and ability to adopt and carry forward firmwide approach and principles;

  • Managing appropriate change and communications strategies and activities to drive results for specific change initiatives and groups across the firm in an ongoing basis;

  • Advising and delivering change management and communication activities with appropriate stakeholders to minimize barriers and resistance to change;

  • Taking a big picture view looking beyond the task at-hand to focus on the overall strategy, and encouraging the team to do the same;

  • Sharing responsibility for driving the adherence to risk management protocols as it relates to internal and external events;

  • Collaborating with all levels of leadership and stakeholder groups to drive strategic direction and account for critical dependencies with other projects, programs and initiatives;

  • Leveraging digital capabilities of the firm and tools/technologies that enable effective metrics and communications, including Microsoft Office Suite (Word, Excel, PowerPoint); Google platforms and tools; and, web-based publishing, webcasts, videos, and social media platforms; and,

  • Providing coaching and real-time development opportunities to junior team members.

Demonstrates intimate level of abilities with, and/or a proven record of success as both an individual contributor and team leader, identifying and addressing client needs in the following areas:

  • Communicating and writing effectively and with impact, tailoring content to intended audiences;

  • Exhibiting both an individual commitment to continuous improvement through innovation, simplification and leveraging industry-leading practices and holds team members accountable for doing the same;

  • Creating deliverables with the highest standards of quality and accuracy and holds team members accountable for doing the same;

  • Leading executive/leadership communications, large webcasts, and storyboards for multi-media/video planning;

  • Managing and executing communications strategies in a corporate or professional services environment;

  • Serving as industry leading subject matter specialist in change and communications;

  • Working across multiple projects and handle various priorities at the same time; and,

  • Displaying executive presence and client service approach .

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.


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Risk Assurance Communications & Change Senior Manager

Pwc