Risk And Safety Specialist

Position Overview

The Risk and Safety Specialist will be responsible for providing operational support with the management of safety and claims processes for Encore's Legal Department. This position reports to the Director of Safety.

Key Job Responsibilities

Incident Investigation and Setup

• Manage the coordination of investigations and claim setup for all Auto/General Liability and Workers Compensation incidents.

• Ensure proper incident root causation and investigation materials are captured for third party claim adjusters, Claims Manager and Director of Safety/Risk Management.

• Conduct inspections or audits to manage and mitigate deficiencies and regulatory citations; as well as training in Accident Investigation procedures.

Claims Advocate

• Coach team members and managers/supervisors on Workers Compensation, Auto and General Liability claim process. Includes, but not limited to: forms, procedures and various listings (e.g., adjuster contacts and medical facilities); assisting with incident reporting, investigation and resolution; timely follow-up with adjuster(s), supervisors and employees on outstanding claims and making recommendations to the Claims Manager and Director of Safety/Risk Management regarding proper claims resolution.

Safety Program Administration and Compliance

• Revise, implement, administer, and manage enforcement of policies and procedures to establish and promote safe employee job behavior and conditions using existing Encore safety related programs, policies and procedures. Such policies and procedures shall be regularly reviewed to assure compliance with State and Federal safety regulations.

• Review all job activities for compliance with safety related requirements, such as those promulgated by OSHA, ANSI, NEC, NFPA, DOT/FMSCA and other relevant industry standards such as PLASA, and IRATA.

• Identify high hazard job exposures to assure Encore's "Best in Class" safe work practices are being met.

Communication, Implementation and Reporting

• Implement communication strategies and tools to assure safety information is conveyed to all employees. Such strategies will include but not be limited to teamwork with Operations management on a regular basis.

• Ability to consult, coach, encourage and lead the development and maintenance of a culture committed to safety throughout the Encore workforce.

• Generate reports for safety performance results on a monthly and quarterly basis by working with Risk Management and other departments.

• Summarize YTD safety performance results and trends compared to the previous year. Such reports shall integrate loss costs into relevant metrics that are correlated to profit and loss calculations by Location and/or by Region. Such metrics shall include OSHA 300 Logs and OSHA accident frequency rates as well as DOT Inspection results.

Job Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience

• 3+ years' experience in a Safety / Claims/ Operational Support role

• Must be proficient in Microsoft Word, Excel, Navigator and Outlook

• Excellent written and verbal skills

• Strong organizational skills

Competencies

• Deliver World Class Service

• Hospitality

• Ownership

• Do The Right Thing

• Demonstrates Self-Awareness

• Drive Results

• Ensures Accountability

• See The Big Picture

• Decision Quality

• Manages Complexity

• Value People

• Collaborates

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Work Environment

Office

Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

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