Risk Analyst

JOB SUMMARY

Williamson County's Risk Management team is located in the General Counsel office under the overall direction of the General Counsel. This position reports directly to the Risk Program Manager and provides support to the Risk Program regarding many aspects of the County insurance programs while maintaining strict confidentiality.

EXAMPLES OF WORK PERFORMED

• Assists Risk Program Manager with coordination of safety and training projects

• Assists in insurance carrier turnover and implementation of new programs

• Assists with Risk and Safety Awareness events

• Performs overall administrative support to the General Counsel office

• Performs other duties as assigned

Auto and Property Specialist Assignment

• Handles claims/incidents

• Communicates regularly with County departments and elected offices regarding incident/claim status

• Communicates regularly with claimants and other members of the public

• Claim/incident management: consistent and accurate collection of data and documents, schedule appraisers, subrogation, timely monitoring and follow up, supplemental payments, adjuster communication, payment processing/tracking and resolution

• Participates in the development, implementation, and performance/functionality of electronic forms

• Tracks vehicle and equipment inventory including the disposition of insured assets for insurance schedule

• Conducts detailed research and compiles reliable data to assists with special projects related to risk control

• Processes invoices for broker and TPA

• Compiles risk data and basic analysis for presentation to the Risk Committee, Commissioners Court, and others as directed

• Oversees the Risk Management SharePoint site

• Assists Risk Program Manager with research and data compilation for recommended best practices and policy development

Insurance Certificate and Risk Data Specialist Assignment

• Receives certificates of insurance and/or bonds from vendors prior to contract approval on the Court Agenda; reviews for adequate coverage and named insured

• Requests and reviews new certificates of insurance (COI) when certificate expires but contract is still in place

• Validates data from data collection systems; Works though and corrects errors and bugs

• Compiles statistics and publishes reports for County department heads and supervisors in order to promote observance of safe practices, to promote safety programs and to ensure compliance with regular and industry standards

• Markets the goals of risk management through a newsletter, posters, virtual events, and trainings

• Assists with office management, such as ordering supplies and reconciling purchasing card invoices

• Works as a Risk Champion to create awareness of how Risk Management protects staff and assets to facilitate trust in the services provided

• Suggests practices for policy consideration

ORGANIZATION RELATIONSHIPS

• Reports directly to

• Risk Program Management

• Direct Reports

• No

PHYSICAL DEMANDS

• Position involves prolonged sitting at a workstation, visual examination of documents, reaching, walking, twisting, bending, standing and occasional lifting/carrying

ENVIRONMENTAL FACTORS

• Work is primarily indoors in an air-conditioned environment

• Regular travel between work sites as required

IRREGULAR HOURS

• Work outside of the normal office hours (Monday-Friday 8 a.m. to 5 p.m.) may be required

• May be deemed essential personnel in the event of an emergency

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.

MINIMUM QUALIFICATIONS

• Associate degree and three (3) years of work in Risk Management or an administrative office setting; OR an equivalent combination of education and experience

• Two (2) years of customer service experience

• Experience with complex software systems and reporting processes

LICENSES AND CERTIFICATIONS

Required within thirty (30) days of employment

• Valid driver's license

PREFERRED QUALIFICATIONS

• Directly related Risk Management experience

• Claims processing experience

• Financial processing and/or reporting experience

• Intermediate/Advanced skills with Microsoft Office applications, particularly Excel

• Data analysis experience

• Risk Management certification

EMPLOYMENT TESTING

Employment is contingent on passing any post-offer pre-employment screening as listed below:

• Criminal background check: Yes

• Motor Vehicle Record check: Yes

• Drug screening: No

• Physical exam: No

• Psychological exam: No

• Additional: N/A

SUPPLEMENTAL INFORMATION

A Williamson County online application (resumes alone are not sufficient) must be received before the position is closed. Positions are open until filled, subject to close at any time after five (5) business days. The Human Resources Department is located at 100 Wilco Way, Georgetown, TX 78626. Phone (512) 943-1533 or visit our website at www.wilcotx.gov/469/Human-Resources.

Williamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.

TOBACCO FREE WORKPLACE POLICY

Williamson County is a tobacco free workplace. The use of tobacco products (e.g., cigarettes, cigars, pipes, snuff, chew, etc.) and Electronic Nicotine Delivery Systems (ENDS) (e.g., vapor, e-cigarettes, etc.) prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment.