Risk Analyst Lead - Deposits, Payments, Credit Cards

Why USAA?

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

We are seeking a diligent Risk Analyst Lead with expertise in Deposits, Payments, and Credit Cards. The ideal candidate will possess a solid background in Operational Risk Programs and SLOD risk experience. If you excel in leading projects independently and delivering detailed meeting materials to executive leadership, we want to hear from you!

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.

Relocation assistance is not available for this position.

What you'll do:

• Identifies and seeks key partners across the enterprise to support the identification, assessment, aggregation and the overall management of risks and controls.

• Presents findings and recommendations to various levels of leadership.

• Routinely communicates results of risk assessments to governance committees, business process owners and various levels of leadership and influences decision making.

• Develops process and procedures for successful implementation of new risk policies, practices, appetites and solutions to ensure comprehensive understanding and management of risks according to industry standard process.

• Develops strategies, tools, and methodologies to measure, monitor, and report risks.

• Applies experienced knowledge to use or produce analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.

• Leads, assembles and facilitates cross-functional teams to identify, assess, aggregate and mitigate current and emerging risk events.

• Serves as the point of contact for senior risk leadership on projects and special management requests that often impact the enterprise or core operating area.

• Formulates and reviews stress test plans for a line of business or the enterprise.

• Evaluates results, and frames contingency plans in partnership with key business partners.

• Crafts key communications to be delivered to executives and board members.

What you have:

• Bachelor's degree in Risk Management, Business, Finance, or a related field or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 8 years of risk management, regulatory or operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area.

• Or advanced degree/designation in Risk Management, Business, Finance, or other field relevant to risk management and 6 years of work experience in a field relevant to risk management.

• Advanced risk management experience in a complex institution and/or highly matrixed environment.

• Demonstrated experience in conflict resolution management and ability to effectively challenge at all levels of management and influence business outcomes.

• Experience leading and advising work with both internal and external partners in a highly collaborative environment.

• Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include proven track record to effectively make data-driven decisions.

• Proactively identifies potential concerns and follows-up to resolve issues.

• Detailed knowledge of Microsoft Office products including Excel and PowerPoint.

What sets you apart:

• Proven understanding and experience in leading and/or performing core Operational Risk Programs (e.g., RCSA, Issues Management, Metrics, Issues Management).

• Critical thinking ability and ability to understand risk management principles.

• Second Line (e.g., Risk Management, Compliance) experience providing independent oversight of Deposit Operations, Credit Cards, and Payments.

• Ability to quickly develop an understanding of front-line end-to-end business processes and identify drivers of potential operational risk.

• Ability to identify operational gaps providing management with forward-looking solutions to ensure timely risk mitigation.

• Experience in validating work efforts associated with identified internal and external concerns.

• Experience conducting ongoing monitoring and targeted risk assessments efforts, developing conclusions and influence executive leadership to motivate change and risk reduction.

• Excellent verbal and written communication and social skills required with ability to present complex and critical issues to all levels of management.

• Proven track record to lead projects optimally with minimal direction.

• Experience preparing and delivering accurate and concise meeting materials for senior leadership and regulatory audiences

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $138,230 - $264,200.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.