Risk Adjustment Account Manager - Cognisight

Lifetime Care Rochester , NY 14618

Posted 2 weeks ago

Job Description:

Provide overall client management with duties that include, but are not limited to:

  • Ability to work in a fast paced, complex organization, with regulated deadlines while providing effective account management support to multiple clients

  • Managing multiple clients in different time zones while developing strong relationships to ensure solutions delivered while ensuring customer satisfaction

  • Develop client work plans

  • Coordinate and manage all client activities aligned to work plans

  • Daily monitoring of all aspects of client activity to meet contracted Statement of Work (contract terms) and work flows

  • Manage all client information, work flow status', contract terms within client relationship management (CRM) tool

  • In depth knowledge and ability to articulate all interdependencies associated with client reports

  • Strong communication skills to conduct client calls with all levels of leadership

  • Develop and deliver client Webinars

  • Own all client status' and provide accurate updates, gaps and gap closing plans regularly to management

  • Staying apprised of the Department of Health and Human Services (HHS) regulations, guidelines, and programs and ability to weave into all work flows and articulate with clients

Requirements:

  • High level of professionalism

  • Healthcare/Health Plan or Medicare/ACA background required

  • Working knowledge of risk adjustment and government audits as demonstrated with health plans

  • Minimum of 3 years demonstrated experience in Account/Client Management with leader level engagement

  • Must be self-directed and strong business acumen to escalate concerns along with potential solutions

  • Proficiency in Microsoft Office Suite and proprietary software tools

  • Strong written and verbal communication internally and client facing

  • Excellent organizational skills and priority setting for self, team, and client(s)

  • Bachelor's degree required

  • Minimal client travel required throughout the United States- 10%/year

Additional Requirements:

  • Must be located in Rochester, NY or the surrounding area

  • New York State Driver's License

  • Independent means of transportation

  • Physical ability to travel if necessary

Please forward resumes to Careers@Cognisight.com

Thank you.

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

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Risk Adjustment Account Manager - Cognisight

Lifetime Care