Rick Erwin's West End Grille - Host/Hostess

Rick Erwins Dining Group Greenville , SC 29601

Posted 2 months ago

Summary of Position:

Welcome and warmly greet guests on arrival. Answer the telephone, take reservations and manage the efficient and timely seating of our guests. Display hospitality and professionalism to our guests at all times, take pride in representing the Rick Erwin Dining Group.

Duties & Responsibilities:

Opens the front door for guests entering or leaving the restaurant.

Warmly and graciously greets all guests upon arrival with the company greeting: "Good evening and welcome to ____".

Provide guests with estimated waiting time, always maintaining a professional, courteous attitude when confronted with hostile or impatient guests- always making a manager aware of any issues.

Accommodate special seating requests for guests whenever possible.

  • Seat guests based on their preferences while balancing the customer flow to each server section.

Always pull our chairs for ladies; issue black napkin for dark clothing.

Check restrooms every 20 minutes to ensure that they are clean, free of debris and fully stocked with necessary items.

Maintain all necessary supplies at host stand; check menus for soiled pages or watermarks.

Thank guests as they leave and invite them to return. Relay guest comments or suggestions to the manager on duty.

Be ready and willing to assist fellow staff members as situations arise.

Perform other duties as assigned by the manager on duty.

Full knowledge of the daily activities occurring at the restaurant to ensure that guests join the appropriate party; knowledge of special promotions and offerings

Job Qualifications:

Education:

High school diploma or equivalent preferred.

Experience:

Previous experience in full service restaurants preferred, but not required.

Requirements:

Ability to communicate and understand the English language.

Must have excellent interpersonal skills and confidence.

Be able to work in a standing position for long periods of time.

Be able to reach, bend, stoop and frequently lift up to 40 pounds.

Punctuality and regular, reliable attendance-including reliable transportation.

Honesty and integrity; hard working.

Possess good hygiene; coordinated and efficient; multi-task efficiently; organized, accurate and reliable.

Works in a team environment; works with the public in a calm, courteous, friendly and professional manner.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Rick Erwins Eastside Server

Rick Erwins Dining Group

Posted 2 weeks ago

VIEW JOBS 4/8/2019 12:00:00 AM 2019-07-07T00:00 Summary of Position: Provide friendly, responsive service to create an exceptional dining experience for all of our guests by meeting and exceeding their expectations. Duties & Responsibilities: Welcome and greet guests. Make all guests feel comfortable and let them know you will be personally taking care of them; introduce yourself. Maintain clean service areas. Perform side work at the start and end of each shift as assigned by management. Respond promptly and courteously to any requests. Demonstrate a thorough knowledge of all food and beverage menus, promotions, and special events taking place within the company. Prepare final bill, present check to guest, accept payment, process credit card charges or make changes (if applicable). Monitor and observe guests dining experience. Ensure that guests are satisfied with the food and service. Be ready and willing to assist fellow staff members as situations arise. Thank guests for their visit and invite them to return. Job Qualifications: Education: High school diploma or equivalent preferred Experience: Must have a minimum of 2 years experience as a server in a comparable restaurant is preferred. Requirements: Ability to communicate and understand the English language. Be willing to serve and entertain guests according to the perceived atmosphere and expectation. Have a working knowledge of beer, wine and liquor and common drink recipes. Possess basic math skills and have the ability to handle money and operate a cash register. Be able to work in a standing position for long periods of time. Be able to reach, bend, stoop and frequently lift up to 40 pounds. Punctuality and regular, reliable attendance including reliable transportation. Honesty and integrity; hard working. Possess good hygiene; coordinated and efficient; multi-task efficiently; organized, accurate. Works in a team environment; works with the public in a calm, courteous, friendly and professional manner. Certificates/Licenses: ServeSafe certified is preferred, but not required. TIPS training is preferred, but not required. Rick Erwins Dining Group Greenville SC

Rick Erwin's West End Grille - Host/Hostess

Rick Erwins Dining Group