Richmond - CSR Office

Customer Service Representative

Foster Blue Water Oil is looking for a focused, bright, and industrious Customer Service Representative to join our growing team. The position is optional for full-time at our Richmond Bulk Plant office.

Position Duties and Responsibilities:

• Professionalism with handling customer calls for enrollments, cancellations, resolutions for issues, and complaints.

• Assist customers at the counter.

• Fill Cylinders (reimbursement for every tank filled)

• Processing customer orders.

• Posting payments daily in the computer system.

• Reconciling daily deposits.

• Filing and scanning documents.

• Greet visitors (customers, USPS, FedEx, UPS).

• If needed, other duties as assigned by the Director or Office Manager.

Benefits Offered:

• Pay is determined by experience, along with market competition.

• Employee discounts for oil and propane.

• 401(k)/Profit-sharing plan (including employer match) with full access to a team of investment professionals.

• Employee referral bonus program.

• PTO, paid holidays, and overtime.

• Medical, dental, and vision coverage plans.

• Life insurance.

• Christmas Club (including employer match) and other company perks and incentives.

Position Qualifications:

• Two years of Customer Service experience preferred.

• Moderate data entry and computer skills required.

• Effective communication skills, friendly, organized, and professional.

To Apply:

Apply online and submit your application at https://fosterbluewateroil.applicantpool.com.

To learn more about the Foster Oil Family as a potential future employee or as a new customer, please visit www.fosteroil.com.