Revenue Operations Manager

Zappistore Boston , MA 02108

Posted 5 months ago

Are you ambitious, self-motivated and hungry to learn? Do you enjoy solving problems and taking on new challenges? Do you thrive on working in a fun, dynamic, fast-paced environment? If so, Zappi has an exciting opportunity for you to take your career to the next level and to work alongside top tier talent as our Revenue Operations Manager. We are seeking a passionate, driven and energetic individual who will have significant exposure in disrupting the consumer insights industry. You'll be surrounded by a great group of talented and high-performing professionals who deliver industry-leading results.

What you can expect to be involved in:

  • CRM process optimization and enablement
  • Measurement and monthly/quarterly reporting of revenue operational KPIs
  • Streamline current operational processes to create efficiencies across multiple internal teams including Marketing, Sales, Customer Success and Business Intelligence
  • Support acquisition and retention teams by driving projects necessary to achieve booking objectives
  • Proactively take on increasing responsibility for projects and initiatives that drive desired results and achievement of Revenue team goals.
  • Provide analytical support to internal stakeholders that drive business decisions
  • Own data, analytics and reporting that generates actionable metrics and KPIs for Sales, Customer Success, Marketing and cross- functional team

Skills and experience

  • Experience in a Sales and/or Marketing Operational capacity
  • Expertise in optimizing and managing CRM systems ( experience preferred)
  • Project management experience
  • Experience that demonstrates strong organizational skills and attention to detail
  • Exceptional analytical, problem solving aptitude
  • Excellent communication skills and ability to work in a fast-paced, cross-functional environment
  • Ability to juggle multiple projects simultaneously while still able to view the big picture
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Revenue Operations Manager