Revenue Manager

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.

Management of Group Revenue Strategy

• 60%

• Manage Group Forecast

• 20%

• Create Group Plug forecast (based on rooms and meeting space availability)

• Review and Update Definite group wash weekly for monthly forecasts

• Present group forecast to DOSM/DORM/DOS

• Review, analyze and edit MARs and Transient Protected

• 15%

• Provide Group Displacement Analysis and Follow Up for Outstanding Business Review decisions

• 5%

• Participate and Provide Analytics for Access Business Review

• 5%

• Evaluate and Approve requests for additional rooms from Sales

• Conference Managers and Group Coordinators- 5%

• Favor rate requests

• 2.5%

• Oversee Analyst to enforce current Group Histories on all Definite Group Business

• 2.5%

• Assist with renovation displacement scenarios

• 2.5% Assist in Management of Revenue Analyst- 20%

• Ensure the update of Group Grids (once a week at min.)

• 5%

• Oversee completion and train Analyst on Sales Month End report (once a month) completed by Analyst

• 5%

• Oversee Lead Management and ensure effective distribution by Analyst and Sales Coordinators

• Delphi Maintenance - enforce standards and compliance (once a week) - 1%

• Ensure accuracy of Turnovers / Addendums turned by Analyst

• 2%

• Attend Group Pickup Meeting and assist and direct Analyst on managing the daily group cut-offs

• 5%

Customer Service 5%

• Communicates effectively with other departments to allow operations to best provide "And More" service to guests

• Is polite, friendly, and helpful to the guests, management, and fellow employees and can interact professionally with all levels of staff, ranging from hourly employees to executives 1%

• Promotes and applies teamwork skills at all times1%

• Complies with hotel uniform and dress standards and maintains a professional attitude and appearance at all times 1%

• Have knowledge of, understands, adheres to and models all employee standards 1%

• Has a thorough and accurate knowledge of hotel facilities and the hours of operation for all food and beverage and recreation/entertainment operations 1%

• Complies with hotel policies and rules 1%

• Maintains cleanliness and excellent condition of equipment and work area 1%

• Remains current with hotel information and changes 1%

• Executes emergency procedures in accordance with hotel standards 1%

• Complies with safety regulations and procedures .5%

• Attends all appropriate hotel meetings and training sessions. .5%

Other 5%

• Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance 4%
• Recycles whenever possible 1%