Revenue Management Analyst

Job Summary:

About the Role & Team

The Resorts Revenue Management Team is seeking someone who is passionate about delivering quality results, has a positive attitude, strong technical skills, and a willingness to learn. Our team uses technology, data analytics, optimization, statistical and econometric modeling to explore opportunities, shape business decisions and drive business value.

Join our team to have the chance to lead a demand forecast and leverage different tools to optimize hotel rates and occupancy! After training, you will be responsible for a set of Disneyland Resorts and partner with Forecasting, Pricing, Resort Operations, Disney Vacation Club, and other teams to improve hotel revenue. One of our goals is to continuously evaluate opportunities for revenue growth, so we encourage dedication to understand the "why" behind business performance.

What You Will Do

• Learn the tools and processes to be proficient at the role and work independently of day to day supervision.

• Learn to manage the demand forecast and optimization through the hotel revenue management system for assigned resorts with the goal of improving overall hotel profitability and Guest experiences.

• With detailed direction from their leader, leverage data visualization techniques and communication skills to present sophisticated analytical findings in clear business terms that facilitate acceptance and execution by business partners and senior executives.

• Develop and maintain partnerships with Resort General Managers, Pricing, Forecasting, Marketing, and Resorts line of business to develop strategies in line with the business goals.

• Begin to understand how the system manages dilution, displacement, upgrading and overbooking.

• Develop an understanding of the technical architecture, system integration, data flows and unique technical capabilities.

Required Qualifications & Skills

• Ability to work in a team environment with a positive demeanor

• Self-Starter

• Experience with basic data visualization techniques

• Analytics experience with data management using SQL, Tableau, SAS, and/or Python

• Proven strong organizational skills and time management with attention to detail

• Proficiency with Microsoft Office Suite

• Demonstrated ability to meet deadlines, balance multiple priorities, and perform job responsibilities accurately

• Proven strong verbal and written communication skills

• Demonstrated problem solving skills

• Interest in Revenue Management

Preferred Qualifications

• Three+ years' experience in applying advanced analytical techniques to solve business problems

• Understanding of revenue management concepts (i.e. dilution, displacement, etc.)

• Ability to interpret complex pricing models to inform forecast influence decisions at a granular level for assigned resorts

• Snowflake/D3, Opera, TravelBox systems experience

• Knowledge of Disneyland Resort Business, Walt Disney Parks & Resorts operations, business units, and product offerings

Education

• Bachelor's Degree in Quantitative or Analytical field

• Master's Degree preferred