Revenue Cycle Representative, Tyler Business Office

UT Health East Texas Tyler , TX 75701

Posted 11 months ago

Advancing Healthcare Together The Future of Healthcare is in East Texas

Why UT Health - East Texas?

Our People. Our people truly are our greatest strength. They make a massive difference in the amazing care we provide every day. We work closely together to create a positive experience for our patients and each other.

Our Purpose. We will build on your experience and provide meaningful and purposeful career growth for your future. You will have the opportunity every day to make a difference in someone's life and change the course of healthcare.

Our Place. Tyler, Texas is a small town with a huge heart where you will have the privilege of caring for your neighbors. Everybody is somebody here.

Representing the very best in healthcare, UT Health East Texas is comprised of 10 hospitals and more than 50 clinics across east Texas. With nearly 7,500 employees and over 1,000 licensed in-patient beds, UT Health East Texas provides healthcare services to thousands of patients annually through our hospitals, clinics, Level 1 trauma facility, air emergency fleet and EMS service in a metropolitan service area of a quarter-million people.

UT Health East Texas is seeking an experienced Revenue Cycle Representative. You will be a part of a larger team focused on patient advocacy and hospital profitability. We are looking for your experience, knowledge and patient care skills in our Tyler Business Office where you will be responsible for:

What You Will Be Doing:

  • Works assigned revenue cycle related work to complete resolution.

  • Performs all work within the practice management system and related modules in order to meet objectives including taking patient and shareholder phone calls.

  • Provides excellent customer service by utilizing good communication skills and job knowledge to ensure UT Health East Texas and departmental objectives are achieved and maintained.

  • Meets department productivity standards determined by the type of work assigned.

  • Identify and communicate quality trends that negatively impact service to our customers, our efficiency and/or the organization's performance.

  • Conduct follow-up with payors and vendors on open insurance claims and balances in compliance with departmental policies and procedures.

  • Maintains compliance with hospital policies.

  • Accounts Receivable Activity

  • Identify underpayments, denials and re-bill attempts.

  • Complete projects in a timely and accurate manner assigned by supervisor regarding Accounts Receivable activity.

  • Other Tasks as Assigned

So what experience are we looking for?

  • High school diploma or equivalent required

  • Associate degree or equivalent preferred

  • Experience with different insurances.

  • A minimum of 1 years' recent experience in a clinic or healthcare setting.

  • One year of customer service experience

#LI-LT

Now that you read about what you will be doing and the experience we seek, it is time to apply and make a difference in the lives of our patients.

UT Health East Texas is an equal opportunity employer (including veterans and persons with disabilities).

", "requirements" : "

So what experience are we looking for?

  • High school diploma or equivalent required

  • Associate degree or equivalent preferred

  • Experience with different insurances.

  • A minimum of 1 years' recent experience in a clinic or healthcare setting.

  • One year of customer service experience

#LI-LT

Now that you read about what you will be doing and the experience we seek, it is time to apply and make a difference in the lives of our patients.

UT Health East Texas is an equal opportunity employer (including veterans and persons with disabilities).

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Revenue Cycle Representative, Tyler Business Office

UT Health East Texas